Curated Podcasts

The 50 Best Customer Retention Podcasts to Help You Attract, Engage and Retain Customers

July 26, 2018 · www.ngdata.com

"No matter where or when you listen to these customer retention podcasts, you’re sure to gain some insight into best practices and winning strategies for building customer loyalty and getting your customers to stick. Please note, we have listed our top 50 customer retention podcasts here, in no particular order."

The Unofficial Shopify Podcast

By Kurt Elster, Paul Reda

LATEST EPISODE

AEO: Get ChatGPT to Recommend Your Brand

March 17, 2026

00:47:47

B2B Nation

By B2B Nation

LATEST EPISODE

What’s Working for B2B SaaS Challenger Brands?

Oct. 24, 2023

00:30:18

Kings of Content - Podcasts

By King Fish Media

LATEST EPISODE

Facebook Fan Page Strategies

Sept. 21, 2012

00:04:04

Enterprise Podcast Network

By EPN

LATEST EPISODE

Changing Pain Management: A New Franchise Solution

March 18, 2026

00:11:19

The Chief Customer Officer Human Duct Tape Show

By Jeanne Bliss

LATEST EPISODE

Prioritize Customer Dignity, Listen to First-hand Accounts, and Turn One-time Customers into Loyal Regulars

Feb. 24, 2023

01:23:32

Content Maximiser

By Liza Choa

LATEST EPISODE

How to Convert More Enquiries into Consultations (Part 2)

Dec. 5, 2022

00:36:27

The Churn Show

By Churn Buster (Joelle Goldman, Matt Goldman, and Ken Johnson)

LATEST EPISODE

How Postmark does Switch Interviews with Rian van der Merwe

April 10, 2018

00:32:46

CX Network

By Seth Adler

LATEST EPISODE

Oracle's Nate Skinner On Mistakes To Avoid & A Path For Success

July 1, 2020

00:17:00

The Sales Journey Podcast for Network Marketers by Tasha Smith

Tasha Smith

LATEST EPISODE

Is it your mindset holding you back from your business? It’s probably this thing instead… #500

Aug. 3, 2022

00:23:36

Crack the Customer Code

By Adam and Jeannie

LATEST EPISODE

003: Experience Action Podcast - Customer Experience Training

Dec. 20, 2022

00:14:02

Transforming the Customer Experience with Kristina Evey | Inspiring Business Leaders With Strategies...

By Kristina Evey

LATEST EPISODE

17. Managing Customer Expectations to Ensure Customer Loyalty

March 14, 2016

00:31:42

Frank Reactions - Customer Experience & Customer Service in the Digital Era

By Tema Frank

LATEST EPISODE

To Serve Your Customers Better, Know Yourself Better - Frank Reactions - Customer Experience & Customer Service in the Digital Era

Oct. 2, 2018

00:25:33

Navigating the Customer Experience

By Yanique Grant, Customer Experience Strategist, Entrepreneur

LATEST EPISODE

269: Faith Over Fear: Leading with Humanity in the Age of AI with Victoria Mensch

March 3, 2026

00:19:47

This Old Marketing - News Podcast Weekly with Joe Pulizzi and Robert Rose

By Joe Pulizzi & Robert Rose

LATEST EPISODE

The Rise of the "Alternatively Influential" (524)

today

01:11:39

Subscribed Podcast

By Zuora

LATEST EPISODE

Google Cloud’s Wayne McCulloch on The Subscriber Experience & 7 Pillars of Customer Success

May 11, 2021

00:34:11

One on One Interviews

Brent Leary and Small Business Trends

LATEST EPISODE

Small Biz In 15 - Year in Review 2022

Dec. 24, 2022

00:12:40

The CX Cast

By Forrester

LATEST EPISODE

440: The Path to CX Leadership

yesterday

00:23:18

Improving Customer Experience

By Lynn Hunsaker

LATEST EPISODE

Employee Engagement in Balanced Scorecards

July 22, 2010

00:05:36

The Purposeful Banker

By Q2

LATEST EPISODE

The Math That Breaks Bank Silos

March 3, 2026

00:26:27

Hello Customer, a Podcast About Delivering Extraordinary Customer Experience

By Espree Devora & Leslie Cottenjé

LATEST EPISODE

STOP THE FALSIFIED CUSTOMER EXPERIENCE - VIDI CAMERAS

Dec. 16, 2015

00:23:10

Focus on Customer Service Podcast

By Dan Gingiss & Dan Moriarty

LATEST EPISODE

Introducing: The Experience Maker

Sept. 27, 2021

00:03:15

Customer Confidential: Untold Stories of Earned Growth

By Rob Markey, Bain & Company partner and customer experience expert

LATEST EPISODE

Ep. 260 | Jeannie Walters and John Abraham: A Company with No Memory: When Your Systems Don't Remember the Customer

Feb. 26, 2026

00:23:09

The Branding Podcast- An Entrepreneur's Guide

By Gabriel Aluisy

LATEST EPISODE

Change is Good - Episode 019

Jan. 8, 2016

00:13:00

The Marketing Cloudcast

By Salesforce

LATEST EPISODE

Humanizing Marketing: Episode 6 - How Marketers Can Build Trust In The Future

May 14, 2021

00:44:07

Thinking With Mitch Joel

By Mitch Joel

LATEST EPISODE

The Science Of Storytelling With Will Storr - TWMJ #1027

March 15, 2026

00:54:58

The Duct Tape Marketing Podcast

John Jantsch

LATEST EPISODE

What Most Businesses Get Wrong About Marketing

yesterday

00:11:24

Customer Centric Marketing for Business with Dan MacInnis

By Dan MacInnis - Small Business Customer Centric Marketing

LATEST EPISODE

Webinar 3

June 25, 2020

01:14:05

The Customer-Centric Show with Mel Telecican | More Customers, Profits and Freedom in Business.

By Mel Telecican : Customer-Centric Coach, helping Business owners and management get more customers, profits and freedom.

LATEST EPISODE

69. Social Media Sorted With Donna Moritz

Aug. 8, 2016

00:42:35

Marketing Smarts from MarketingProfs

By MarketingProfs

LATEST EPISODE

Creating Compelling Experiences With Data + AI for B2B Consumers: Salesforce's Neha Shah & Ruth Bolster

March 28, 2024

00:46:36

The Modern Customer Podcast

By Blake Morgan

LATEST EPISODE

The CX Strategy Behind Bimbo Bakeries' 12,000 Delivery Routes

March 17, 2026

00:30:49

Support Ops Hangouts

By Support Ops

LATEST EPISODE

#159 – The Final (Ultimate) Episode

Dec. 19, 2017

00:31:15

Shopify Masters

By Shopify

LATEST EPISODE

How Kōv Essentials Hit $1M in Year One With Zero Paid Ads

yesterday

00:31:39

This Week in B2B Digital Marketing

By Nick Robinson and Dan Sixsmith

LATEST EPISODE

Champions Adapt. Are You One Of Them?

Feb. 23, 2016

00:29:03

Getting Goosebumps: The Power of Storytelling

By Ph.Creative | Digital Marketing Agency

LATEST EPISODE

Nir Eyal - How Design and Marketing Teams Can Create Habit-Forming Products

April 11, 2018

00:36:20

The McKinsey Podcast

By McKinsey & Company

LATEST EPISODE

Leadership lessons from private equity CEOs

yesterday

00:20:16

Business of Story

By Park Howell, Brand Story Strategist

LATEST EPISODE

#559: Why Tone is the Missing Link in Brand Storytelling Success, with Charly Tate

March 16, 2026

00:58:31

Podcast | Support Driven

By Support Driven

LATEST EPISODE

12: Support Engineering

Sept. 11, 2018

00:46:05

Customer Engagement Radio

By Ray Stendall chats with Shep Hyken, Marshall Goldsmith, Jill Konrath with inspiration from Steve Jobs, Zappos, Nordstrom, Walt Disney, Lexus, Ritz Carlton

LATEST EPISODE

039: Creating Distinction: An Interview with Scott McKain

June 28, 2017

01:14:58

Making Excellent Customer the Standard

LATEST EPISODE

Product Review: LikeBillions.com, Maximizing Contact Centers Profitability

March 25, 2015

00:34:20

Leveling Up with Eric Siu

By Eric Siu

LATEST EPISODE

I Turned OpenClaw Into The Ultimate Employee

March 9, 2026

00:15:04

Ramp: The SaaS Analytics Podcast

By InsightSquared

LATEST EPISODE

Driving Powerful Startup Sales with Mark Birch

July 21, 2016

00:22:45

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

By Dr. Joseph A. Michelli

LATEST EPISODE

Your AI Strategy Is Really a Human Strategy

yesterday

00:00:37

The Personalization Podcast

By Dave Ingram

LATEST EPISODE

Episode 12 - User Experience Research with Melissa Leach

April 1, 2016

00:37:57

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6 Marketing Podcasts You Should Be Listening To

Aug. 13, 2018 · fupping.com

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

Strategic Growth Podcast 2024

The Amy Porterfield Show

Marketing School - Digital Marketing and Online Marketing Tips

Shopify Masters

The 18 Best SEO Podcasts (Listed by Level of Expertise)

Aug. 13, 2018 · www.thehoth.com

SEO 101

Marketing School - Digital Marketing and Online Marketing Tips

The Business of Digital Podcast (Learn SEO, PPC, Social Media, Content Marketing & More!)

Entrepreneurs GSD

Marketing Speak®

8 Analytics Podcasts for Understanding Users and Mastering Data

July 23, 2019 · amplitude.com

Data Stories

Partially Derivative

Ramp: The SaaS Analytics Podcast

The Analytics Power Hour

Traffic And Leads Podcast

Top 10 Podcasts All PR Pros Definitely Need to Hear

Jan. 7, 2019 · prowly.com

#FuturePRoof podcast

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Inside PR

The PRovoke Media Podcast

Pitching PR

10 Social Media Podcasts You Need to Hear in 2018.

Aug. 13, 2018 · www.falcon.io

Masters of Scale

Your Digital Marketing Coach with Neal Schaffer

Marketing Over Coffee Marketing Podcast

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Social Pros Podcast

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