Michels on the AI Condundrum, Google Search Decline, and the Latest Microsoft/EU Drama
Watch on YouTube.
In this must-watch episode of UC Today, host Kieran Devlin sits down with renowned analyst Dave Michels of TalkingPointz to dive into the headline insights from the May Insider Report.
With Kieran making his video series debut and Dave bringing his signature wit and industry exper…
NICE Acquires Cognigy in $955M Deal, Creating AI-First CX Powerhouse, Podcast
Technology Reseller News Podcast with Dave Michels, TalkingPointz
"AI and automation is really all that anyone cares about right now. And this is a power combination." — Dave Michels, TalkingPointz
In this Technology Reseller News podcast, publisher Doug Green speaks with Dave Michels of TalkingP…
Michels on Zoom's Agentic AI Story, Slido, Attacking Avaya's Base & RCS
In this lively and insightful episode of UC Today, host David Dungay sits down with Dave Michels, Principal Analyst at TalkingPointz, to unpack the biggest revelations from his March Insider Report. From AI's disruptive evolution to Zoom’s unexpected pivot and the heated debate around Slido, this i…
Michels on Zoom's Agentic AI Story, Slido, Attacking Avaya's Base & RCS
In this lively and insightful episode of UC Today, host David Dungay sits down with Dave Michels, Principal Analyst at TalkingPointz, to unpack the biggest revelations from his March Insider Report. From AI's disruptive evolution to Zoom’s unexpected pivot and the heated debate around Slido, this i…
UCaaS Mobility 3: Dave Michels on the Next Wave of Mobile-First Enterprise Communications, Podcast
At the Crexendo UGM, Dave Michels, Principal Analyst & Founder of TalkingPointz, sat down with Doug Green, Publisher of Technology Reseller News, to unpack “UCaaS Mobility 3” — a pragmatic, mobile-first model that moves enterprise calling from over-the-top apps to the cellular layer itself.
Michel…
Dave Michels on Wildix, Single-Tenant Strategy, and the Channel’s AI Advantage, Podcast
At the Wildix Partner Day in Venice, Technology Reseller News Publisher Doug Green sat down with industry analyst Dave Michels to discuss his impressions of Wildix’s first-ever analyst event and what it reveals about the future of UCaaS, AI, and the channel. Michels, a respected voice in enterprise…
TalkingPointz: David Danto and Dave Michels Analyze AI and the Next Phase of Enterprise Communications, Podcast
David Danto and Dave Michels of TalkingPointz joined Doug Green, Publisher of Technology Reseller News, for a discussion recorded at the Enterprise Connect conference, where they reflected on the major forces reshaping enterprise communications, collaboration platforms, and the growing influence of…
Is Agentforce Contact Center the Fix for CX Fragmentation, or a New Risk Layer?
Salesforce’s Agentforce Contact Center launch has split analyst opinion, and this CX Today debate gets straight to why. Host Rob Wilkinson is joined by Zeus Kerravala of ZK Research and Dave Michels of TalkingPointz to unpack what Agentforce actually is, what problem it is trying to solve, and what…
Salesforce’s Agentforce Contact Center launch has split analyst opinion, and this CX Today debate gets straight to why. Host Rob Wilkinson is joined by Zeus Kerravala of ZK Research and Dave Michels of TalkingPointz to unpack what Agentforce actually is,
Salesforce’s Agentforce Contact Center launch has split analyst opinion, and this CX Today debate gets straight to why. Host Rob Wilkinson is joined by Zeus Kerravala of ZK Research and Dave Michels of TalkingPointz to unpack what Agentforce actually is, what problem it is trying to solve, and what…
TalkingPoints: Cisco Is Pulling Networking, Collaboration and AI into One Intelligent Workplace Story, Podcast
By Doug Green
“We’re seeing a very different Cisco emerge in this new AI era.”
In this Technology Reseller News podcast recorded at WebexOne in Austin, Dave Michels and David Danto of TalkingPoints break down the biggest announcements from the event and what they mean for enterprise customers, pa…
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