Employing Differences, Episode 299: Can I help?

"The idea is that what we know and what we think is what matters, and that ignores the fact that what we think and what we're able to access of what we know are decidedly influenced by what we feel. So the introspection is kind of trying to get all of those pieces together."Karen &am…

"Curiosity is about knowing what questions to ask, so that we can then listen deeply for the answer. And for me, curiosity is very much about asking genuine questions, and that is to say questions that we don't know the answer to. These are non rhetorical. These are things where we actual…

"Listening is a relational skill. It's not just about I know what you know, so now we can make better decisions. It creates connection to feel heard. It creates trust and safety to know that I actually have heard what you have to say. It has that relational impact in addition to the infor…

" What is vulnerable for one person to do in one situation, in one environment is not the same for everybody else and for anyone else in that situation that there are a lot of external factors that play into it as well." Karen & Paul talks about the concept of calibrating vulnerabilit…