Employing Differences
Employing Differences
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Employing Differences, Episode 288: What are listening skills?

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00:19:41
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ABOUT THIS EPISODE

"Listening is a relational skill. It's not just about I know what you know, so now we can make better decisions. It creates connection to feel heard. It creates trust and safety to know that I actually have heard what you have to say. It has that relational impact in addition to the informational part."

Karen & Paul share the importance of listening skills in building effective relationships. They introduce the technique of mirroring, inspired by Imago Relationship Theory, as a key method for improving listening. This involves repeating back what the other person says to ensure understanding and asking follow-up questions like 'Did I get you?' and 'Is there more?'

Business
English
United States
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SHOW NOTES 🔗

00:00:00Introduction to Employing Differences
00:00:14What Are Listening Skills?
00:01:44The Concept of Mirroring
00:02:19The Mirroring Exercise
00:05:07Challenges in Mirroring
00:05:47Brain Training Through Listening
00:07:39Practical Applications of Mirroring
00:09:45Paraphrasing and Summarizing
00:10:57Ensuring Understanding
00:11:51Creating Space for Others
00:12:46The Relational Impact of Listening
00:13:29Mirroring in Early Development
00:14:55Calming Through Mirroring
00:15:41Overcoming Resistance to Listening Practices
00:17:35Conclusion and Final Thoughts

TRANSCRIPT 🔗

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