ABOUT THIS EPISODE
Many organizations are still early in their services procurement maturity journey. This podcast explores how starting small and evolving over time can unlock value and build the foundation for more advanced supplier sourcing, analytics, and governance in services.
With Joe David, Services Procurement & Contigent Workforce SME
09:51 - The evolution of services procurement understanding
45:56 - Moving towards maturity in services procurement
54:39 - The possibilities in transforming the way you procure services
01:10:17 - How AI and technology can help to move the services procurement market forward
01:18:41 - Why operational service excellence is critical
English
United Kingdom
TRANSCRIPT 🔗
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OTHER EPISODES IN THIS PODCAST
A holistic approach to services procurement looks beyond individual transactions to how work, data and accountability connect across the organisation. Having a broader view is critical for managing complexity, risk and value in services spend.
With Patti Vora, Independent Consultant
01:40 - The j…
Managing services effectively requires different thinking than managing contingent labour or goods. Clear ownership, fit-for-purpose processes and realistic expectations are key to making services procurement work.
With David Orme, Global Head, Services Procurement, Pontoon.
18:02-23:59 - Why ser…
Total workforce decisions are being made with incomplete insight into services, suppliers and delivery models. Improving visibility across services procurement is critical to managing risk, controlling spend and supporting long-term workforce planning.
With Brian Salkowski, President, eTeam
06:18…
A practical look at how clearer processes and better visibility can help reduce resistance and make services procurement easier to manage. The case study highlights the changes made to create greater consistency, control and confidence across the journey.
With Nic Everett, Senior Procurement Manag…
Services procurement plays a critical role in achieving true total workforce visibility and control. Establishing clear foundations around structure, data and governance is essential to managing employees, contingent labour and services as one workforce.
With Lisa Williams, Sr. Director Operations…
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