ABOUT THIS EPISODE
A practical look at how clearer processes and better visibility can help reduce resistance and make services procurement easier to manage. The case study highlights the changes made to create greater consistency, control and confidence across the journey.
With Nic Everett, Senior Procurement Manager, Telent
00:12:49 - Getting started with managing Services Procurement effectively
00:27:00 - Business case hurdles and successes
00:36:21 - Improving transparency in supplier delivery for business agility
00:49:09 - The factors holding others in the market back
01:01:47 - What the future holds and what part AI can play
English
United Kingdom
TRANSCRIPT 🔗
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OTHER EPISODES IN THIS PODCAST
A holistic approach to services procurement looks beyond individual transactions to how work, data and accountability connect across the organisation. Having a broader view is critical for managing complexity, risk and value in services spend.
With Patti Vora, Independent Consultant
01:40 - The j…
Managing services effectively requires different thinking than managing contingent labour or goods. Clear ownership, fit-for-purpose processes and realistic expectations are key to making services procurement work.
With David Orme, Global Head, Services Procurement, Pontoon.
18:02-23:59 - Why ser…
Services procurement plays a critical role in achieving true total workforce visibility and control. Establishing clear foundations around structure, data and governance is essential to managing employees, contingent labour and services as one workforce.
With Lisa Williams, Sr. Director Operations…
Total workforce decisions are being made with incomplete insight into services, suppliers and delivery models. Improving visibility across services procurement is critical to managing risk, controlling spend and supporting long-term workforce planning.
With Brian Salkowski, President, eTeam
06:18…
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