ABOUT THIS EPISODE
As services procurement grows, organisations struggle with limited visibility into who is delivering work and how value is measured. The conversation examines why that gap creates friction between procurement and the business, and what stronger governance enables.
With David Orme, Global Head, Services Procurement, Pontoon
12:29 - 19:10 - The main services procurement issues in the market
20:19 - 29:21 - Why are people struggling to get started
29:50 - 35:45 - The benefits of tackling services procurement
English
United Kingdom
TRANSCRIPT 🔗
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OTHER EPISODES IN THIS PODCAST
Managing services effectively requires different thinking than managing contingent labour or goods. Clear ownership, fit-for-purpose processes and realistic expectations are key to making services procurement work.
With David Orme, Global Head, Services Procurement, Pontoon.
18:02-23:59 - Why ser…
Services procurement plays a critical role in achieving true total workforce visibility and control. Establishing clear foundations around structure, data and governance is essential to managing employees, contingent labour and services as one workforce.
With Lisa Williams, Sr. Director Operations…
Total workforce decisions are being made with incomplete insight into services, suppliers and delivery models. Improving visibility across services procurement is critical to managing risk, controlling spend and supporting long-term workforce planning.
With Brian Salkowski, President, eTeam
06:18…
A holistic approach to services procurement looks beyond individual transactions to how work, data and accountability connect across the organisation. Having a broader view is critical for managing complexity, risk and value in services spend.
With Patti Vora, Independent Consultant
01:40 - The j…
A practical look at how clearer processes and better visibility can help reduce resistance and make services procurement easier to manage. The case study highlights the changes made to create greater consistency, control and confidence across the journey.
With Nic Everett, Senior Procurement Manag…
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