ABOUT THIS EPISODE
Making the right services procurement choices starts with understanding what needs to be delivered and where capability should sit. Organisations must weigh internal capability, external expertise, timelines, cost and risk to choose the approach that best fits the work.
With Noel Lai-Kit, Head of Services Procurement, London Stock Exchange Group
05:48 - 16:29 - Adaptability and evolution in services procurement
24:43 - 33:49 - The value of problem solving and strategy in services procurement
34:01 - 43:18 - Services & people - the grey areas in between
43:18 - 49:02 - The services procurement lifecycle
49:52 - 01:02:43 - The importance of data in services procurement
English
United Kingdom
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OTHER EPISODES IN THIS PODCAST
Managing services effectively requires different thinking than managing contingent labour or goods. Clear ownership, fit-for-purpose processes and realistic expectations are key to making services procurement work.
With David Orme, Global Head, Services Procurement, Pontoon.
18:02-23:59 - Why ser…
A holistic approach to services procurement looks beyond individual transactions to how work, data and accountability connect across the organisation. Having a broader view is critical for managing complexity, risk and value in services spend.
With Patti Vora, Independent Consultant
01:40 - The j…
Total workforce decisions are being made with incomplete insight into services, suppliers and delivery models. Improving visibility across services procurement is critical to managing risk, controlling spend and supporting long-term workforce planning.
With Brian Salkowski, President, eTeam
06:18…
A practical look at how clearer processes and better visibility can help reduce resistance and make services procurement easier to manage. The case study highlights the changes made to create greater consistency, control and confidence across the journey.
With Nic Everett, Senior Procurement Manag…
Services procurement plays a critical role in achieving true total workforce visibility and control. Establishing clear foundations around structure, data and governance is essential to managing employees, contingent labour and services as one workforce.
With Lisa Williams, Sr. Director Operations…
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