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48 minutes
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États-Unis
62 épisodes
depuis 23 novembre 2023
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With over 20 years of experience optimizing operations, training, and team performance, Richard Holdsworth specializes in creating systems that drive efficiency, consistency, and results. His background spans maintenance, compliance, and process improvement across fast-paced, service-driven environ…

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Mark is a leading resource in the field of service team development and brings to you all of the knowledge, skills, and resources necessary to promote personal and professional development. Through his exceptional leadership and industry-proven effectiveness Mark has become a highly sought after re…
Kenneth Choat, is the Director of Property Maintenance at Thompson Thrift and member of the NAA Operations Committee and NAAEI CAMT Advisory Group
Adrian Danila breaks down the exact hiring process that stops multifamily operators from losing strong maintenance candidates to faster competitors.Three things you will walk away with: how to align your offer with the real market, how to respond inside the 12-hour window, and how to remove frictio…
Kenny Ramsey is the founder and president of R1 Facility Services, a nationwide provider of preventative maintenance services for multifamily communities. He built the company after years working across the residential HVAC, plumbing, and electrical trades, gaining deep operational knowledge of bui…
Adrian Danila breaks down the most common procurement mistakes that quietly drain money from large portfolios. You will learn how price list gaps, vendor exclusivity, split shipping fees, rebates, and discount traps reduce NOI and property value. Procurement Reality Check: https://multifamilyxcons…
Alexander Gotha was born and raised in Baltimore, Maryland, with deep cultural roots in the Caribbean islands. For nearly two decades, he has dedicated his career to the real estate, building, and construction industry, with hands-on experience spanning renovations, mechanical and structural repai…
Nick Hecox is the Director of Maintenance at The Al Angelo Company, where he leads maintenance operations across a multifamily portfolio with a strong focus on operational discipline, team development, and service consistency. Nick brings a field-first mindset shaped by hands-on experience and is k…
Joel Spencer is a multifamily maintenance and operations leader currently serving as Director of Maintenance at Perennial Properties, where he oversees maintenance operations across a portfolio of high-end multifamily communities. He’s known for his hands-on leadership, focus on training, service q…
Multifamily service and facilities leader and Regional Service Supervisor at Grubb Properties. He began in property management at age 15 and progressed through leasing and property management roles before moving into maintenance and operations. He joined Grubb Properties in 2012 as a Service Tech…
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