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every 80 days
平均音訊長度:
32 minutes
嘉賓訪談
英語
美國
90 集
自從 2022年10月10日
episodic

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Contact centres have long been a bottleneck in the relationship between an organisation and its customers. Vital as they are, they have historically often been inefficient, costly, and frustrating for both customers and staff alike. But today we are seeing an AI-powered transformation of the contac…

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Intelligent automation and AI offer fantastic opportunities to CIOs and IT teams to rapidly revolutionise the ways they can efficiently manage their operations. They know that already, of course, which is why many are already struggling with it. Organisations typically manage 20-30 different monito…
From a functionally illiterate dyslexic child to the CEO of a company with the potential to help solve the scourge of multi-billion-dollar card fraud, Ben Jordan has been on a journey. Ben established Safecypher just three years ago on the back his senior leadership roles in payments services and a…
Dr. Elinor Carmi is a senior lecturer specialisng in data politics and data justice at City St. George’s, University of London. An author, researcher, and digital rights activist with a profound interest in data justice and internet governance, she has made significant contributions to policy and p…
Emigrating from Ukraine to Chicago as a boy in the early 1990s, Vadim Vladmirskiy found his calling plugging in dial-up modems under the desks of his family and neighbours. Thirty years later he is the founder and CEO of Nerdio, which serves thousands of companies across 50 countries helping to man…
Rajiv Shesh, Corporate Vice President of HCLTech and Chief Revenue Officer of HCLSoftware, shares his extensive experience and perspective on the impact of AI in the technology industry. From his early days as an electrical engineering student to his current role helping to oversee HCLSoftware, Raj…
Anthony Scriffignano is one of the world’s most renowned data scientists. Until recently a senior vice president and Chief Data Scientist at Dun & Bradstreet – albeit he remains an advisor at the company - Scriffignano is now a distinguished fellow at the Stimson Center think tank in Washington…
Just over ten years since its founding, the UK’s Digital Catapult has established offices and testbeds across the country. Aiming to bridge the gap between research and industry, the partially government-funded non-profit has looked at AI and quantum computing, supply-chain management, 5G and IoT, …
Patrick Bangert, SVP Data, Analytics & AI at global consultancy Searce, has worked in and around AI for most of his career. He knows well what possibilities it represents, but he also knows there remains a critical problem that, unless we can find a solution, could spell untold harm. NOTE: No …
How to manage disruption and build tech-driven resilience in a modern, global supply chain, with leading expert Alan Duncan. Political upheaval, pandemics, people parking ships across the Suez Canal, conflict in Europe and Middle East - the work of supply-chain managers has never been more difficu…
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