這個 Podcast 的某些音訊檔案可能已經播放不了。
Maybe this podcast has a new rss feed?
關於這個 Podcast 🔗
Looking to connect with customers on their own terms – before, during, and after a purchase is made? This is the podcast for you! On CX education we cover the birds, bees, and business benefits of creating modern customer experiences. In each episode you’ll hear from the experts – and learn how to create an experience your customers love!
更新頻率:
every 21 days
平均音訊長度:
40 minutes
英語
美國
21 集
自從 2022年8月17日
episodic
最新一集 🔗
Episode summary
In this episode of CX Education, host Gwen Lafage engages in a thought-provoking conversation with Kelsey Jones from SAP Emarsys. The discussion centers around the critical topic of customer loyalty in the retail landscape.
Kelsey stresses the importance of understanding different…
以前的節目 🔗
Episode summaryIn the latest episode of CX Education, host Sunny Dhami sits down with Michael Elschenbroich, the CEO of stylink. Michael shares his intriguing journey, tracing his steps from the early days of founding a digital agency to steering the helm at stylink. His experiences in digital and …
Episode summary In this episode of CX Education, we welcome Craig Temkin, the director of Vendor Operations and Solution Consultants at Solutions by Text. Craig shares his journey from the messaging industry to the fintech space and how he's merging these two passions at Solutions by Text. He …
Episode summary In this episode of CX Education, host Heather Garand sits down with Tara Conway, a seasoned retail professional from Women in Retail Leadership Circle. Tara shares her rich journey in retail, starting from a family business to leading omnichannel transformations. She provides valuab…
Episode summary In this episode of CX Education, Gwen Lafage hosts Robert Galop, Partner at CPaaS Acceleration Alliance and they dive into the transformative power of CPaaS in enhancing customer experience. Robert highlights advancements in AI, particularly in real-time translation and language pro…
Episode summary In this episode, host Gwen Lafage sits down with Cyril Coste, an expert in digital transformation and customer experience in the banking sector, to discuss the challenges and opportunities banks face in today's digital landscape. They dive into the challenges of integrating new…
Episode summary In this episode of CX Education, host Heather Garand has a thought-provoking conversation with Christy Marble from Pantheon. They dive into the current state of digital customer experiences and discuss the importance of meeting expectations. Christy highlights the high stakes of the…
Episode summary In this episode, host Gwen Lafage from Sinch chats with Chad S White from Oracle Marketing Consulting to discuss the importance of an omnichannel marketing approach and its impact on customer experience. Chad emphasizes the importance of breaking down silos between marketing channel…
Episode summary
Contact Center as a Service (CCaaS) is a cloud-based customer service solution providing businesses with features to manage customer interactions. CCaaS solutions typically offer a range of features: including inbound and outbound voice calls, email, chat, and social media support.…
Episode summary
Emotional intelligence is a valuable way to build relationships with employees, increase motivation, and improve performance. But it also significantly boosts the employee experience — directly impacting the customer experience.
In this episode of CX Education, our host Heather Sh…
免責聲明: 本頁面嵌入的 Podcast 和封面圖片來自 Sinch，歸其所有者所有，與 Listen Notes, Inc. 無關聯，也未獲得 Listen Notes, Inc. 背書。
Podcast 搜尋引擎
您可以使用我們的網站按人物、地點或主題搜尋3,822,672Podcast 和195,596,809單集。
投資知識的回報最高，所以我會收聽 Podcast。
‐ Benjamin "Llamacorn" Franklin
認領這個 Podcast
Why to claim podcasts?
If you are a podcaster, the best way to manage your podcasts on Listen Notes is by claiming your Listen Notes
podcast pages.
It is a great, free way to engage the podcast community and increase the visibility of your podcasts.
After claiming your Listen Notes podcast pages, you will be able to:
✓
Manually refresh the RSS feed to sync up
✓
Get a verified badge (
✓
) alongside with your podcast name on Listen Notes
✓
Post 分類廣告 for sponsorship,
guests, co-hosts,
cross-promotion...
✓
Respond to listener comments on Listen Notes
✓
Use speech-to-text techniques to transcribe your show and
edit transcripts
✓
Improve the presence of your podcasts, e.g., self-service
Podcast 創作者訪談...
✓
If you share your Listen Notes page and at-mention @ListenNotes
on X (formerly Twitter),
我們的官方 X（原 Twitter）帳戶 will retweet to promote
your show to our followers.
Coming soon:
◯ Self-service promotion on Listen Notes
◯ Track your podcast stats on Listen
Notes, e.g., listens, page
views...
◯ Manage episodes
