关于这个播客 🔗
The Loop features conversations from the frontline of digital services. From CX and AI to Trust & Safety, Financial Crime & Compliance, and beyond, experienced leaders dig into how customer interactions, safe and speedy model building, innovative wellness and resiliency programs, plus platform vigilance can fuel smarter business decisions and drive growth. You’ll get a view of what’s next — and find out what to do now to get there. We go beyond trendspotting to explore the practical, people-driven moves that keep companies ahead.
最新一集 🔗
In this episode of Loop, global HR and healthcare executive Lisa Hammond talks about reframing AI as an empowering new "employee." She explains how thoughtful onboarding and governance allow AI to handle heavy administrative tasks, freeing healthcare and HR professionals to focus on human-centere...
以前的节目 🔗
In this episode, Jaivin Tanna, Head of Operational Data Delivery at Jaguar Land Rover, shares a fresh, human-centered perspective on navigating the seemingly overwhelming amount of data and technology in business today.
In this episode, Justin Jackson, Service Pillar Lead for AI and Data at SAIC, breaks down the shift from consumer AI experimentation to enterprise-grade AI execution where companies actually start realizing revenue, speed and efficiency.
He explores how organizations operating in highly regulated...
In this episode, Labcorp’s Head of Training, Emily Messer, breaks down how the AI revolution drives human augmentation across healthcare. She shares how leading teams apply smart tools to slash administrative burnout, master high-stakes empathetic conversations and elevate overall team performanc...
In this episode, Chris Marino, Head of Software Operations at Skydio, takes us inside the high-stakes race to build the "Dock" — a 250-pound launchpad that turns drones into autonomous, citywide infrastructure.
These intelligent machines can be located anywhere in the world, and they open their o...
Imagine a sudden rainstorm hitting New York. As Pareiya Gupta, Director of Product Innovation and Corporate Development, GreyOrange, points out, corporate headquarters can't predict the local weather, but a smart shop floor can fill the gap. Instead of workers scanning items manually with clunky ...
In this episode of Loop, our host sits down with Ara Tucker — founder, board member and advisor with 20 years of experience across law, finance and health tech — to discuss navigating rapid scale and disruptive technology. She highlights why relying on early-stage "founder intuition" becomes a ma...
In this episode, William “Bill” Santana Li, founder and CEO of Knightscope, shares how his company is transforming one of the world's “least technologically advanced” industries — physical security. With over 4.2 million real-world autonomous operating hours, he reveals the infrastructure, philos...
In this episode, Damini Dhawal, Senior Executive and AI-Enabled Technologist, explains why the medical frontline is the hardest, but most critical, area for AI implementation in healthcare. She explores how to boost tech adoption, where robots shine and the right governance to, ultimately, keep h...
Modern healthcare has moved beyond traditional institutions and practices as clinical technology puts well-being directly into patients' hands, according to Dr. David Albert, founder and Chief Medical Officer of AliveCor.
In this episode, he explains how options like telehealth and AI-driven mon...
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