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GIỚI THIỆU VỀ TẬP NÀY
We spend a lot of time perfecting the customer experience in the sales and marketing process. But what about customer support? Are your customers getting an exceptional experience there, too?
Rob May is our guest on today's episode of Frictionless. Rob is Co-Founder and CEO of Talla, a platform and knowledge base that combines Artificial Intelligence, automation, and machine learning to help customer facing teams get the right information when they need it.
On this episode of the show, we're talking about how you can create a great customer support experience. Specifically, how you can implement AI to improve the efficiency, quality, and overall experience customers get in support interactions.
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CÁC TẬP KHÁC TRONG PODCAST NÀY
Arlo & Co is a destination for personalized and meaningful gifts. On today's episode, we chat with Branka Injac Misic, CMO of Arlo & Co.
She discusses how to train your customer service staff to prioritize empathy and create conversation in your emails for a higher sales return. After all,…
Have you been reluctant to use bots in your business? With technology today, it can feel like everybody is hiding behind a screen. So maybe you’re hesitant to add a bot to your team because it might make interactions less personal.
Dana Tran is the founder of ThinkTuitive where she helps businesse…
Dale Dupree, known on LinkedIn as the Copier Warrior, talks about breaking down the human emotion and psychology of people to gain perspective as a salesperson in order to disrupt the patterns people go through everyday at work and earn their business.
Growth isn’t just about demand generation. It’s about customer success. Ultimately, your current customers determine the future of your company.
That’s at least what Adam Shoenfeld thinks.
Drift agrees.
Adam’s company Siftrock was recently acquired by Drift, where Adam now works as GM of Siftroc…
Tuyên bố miễn trừ trách nhiệm: Podcast và tác phẩm nghệ thuật được nhúng trên trang này là của Creative Side Marketing, là tài sản của chủ sở hữu và không được liên kết hoặc xác nhận bởi Listen Notes, Inc.
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