Build a Culture That Never Loses Customers with Field Fastener President Adam Derry

Adam Derry, President of Field Fastener, grew up watching his father and uncle build a 12-person fastener company into a 400-person operation growing at 18% year over year. He wasn't sure he'd join. He did anyway — and in 2022, he stepped into the role of President.

In this episode, Karthik Chidambaram sits down with Adam to talk about the real mechanics behind Field's growth: a culture-first operating model, 30 actionable behaviors called the Fieldamentals, and a mission to make sure every customer loves working with them.

They also get into the harder stuff — family business governance, second-generation leadership, succession planning, and what it actually means to have higher expectations for family members than everyone else.