GIỚI THIỆU VỀ PODCAST NÀY 🔗
What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!
Người dẫn:
Tần suất cập nhật:
weekly
Độ dài âm thanh trung bình:
34 minutes
Phỏng vấn khách mời
Có nhà tài trợ
Tiếng Anh
Hoa Kỳ
191 tập
kể từ Ngày 09 tháng 3 năm 2023
episodic
TẬP MỚI NHẤT 🔗
Ral West describes her 45-year business career, beginning with a tourism marketing consultancy and later helping her husband run a scheduled charter airline between Alaska and Hawaii for 25 years. As the company grew, they carried most decisions themselves, worked long hours, and faced health and r…
TÌM KIẾM CÁC TẬP TRƯỚC
Tìm kiếm các tập trước của Creating the World's Best Client Experience.
TẬP TRƯỚC 🔗
Alison discusses how to build a business ecosystem that supports retreat bookings and revenue beyond the event, from free content and low-commitment experiences to retreats and follow-up offers.
She covers inviting people who already know our work, positioning a retreat around the transformation it…
Alison welcomes business consultant, Todd Krause, about the role of human conversation in business, even as technology and AI expand what companies can do. Todd says customers still want human contact, especially when they need help, and that businesses should focus on solving operational problems …
Alison introduces the first part of a two-part mini series on how retreats fit into a business. She discusses why retreats are often hard to fill and explains that the issue is not always marketing, but whether the wider business ecosystem supports the retreat.
She talks about common problems such …
Alison speaks with Dr. Laura Roy about the difficulty of sorting through the large amount of health and nutrition information available online. Laura discusses her background in biochemistry, teaching, functional medicine, and clinical nutrition, and says that this training has made her more critic…
Back from her Sancerre retreat, Alison shares behind the scenes of the retreat and how she and her team prepared, ran it, and what she learned from the experience. She talks about the setting, the schedule, the welcome activities, and the mix of downtime, local experiences, and closing exercises sh…
Alison speaks with Leslie Martin about her work as a holistic psychotherapist and coach, and how she uses retreats as a setting for healing, reflection, and recovery from difficult life experiences. They discuss how retreats differ from vacations, including the role of structure, safety, travel, an…
In this episode, Alison talks about how her and her team prepare for an upcoming retreat and why that process includes more than logistics. She covers the self-care she prioritizes, scheduling, and daily routines she uses in the weeks before the event so she can show up rested and focused.
She also…
The conversation focuses on Holly Porter’s background and the creation of the International Retreat Association. Porter then shares that COVID affected her severely and describes a near-death experience that led to a major shift in her life and to writing a book about surrender, hope, intuition, fa…
Alison continues her discussion on business promise, program promise, and audience building by focusing on how to describe the specific result you help people get. She explains that a strong promise should be clear and testable, using concrete before-and-after change rather than vague claims like “…
Tuyên bố miễn trừ trách nhiệm: Podcast và tác phẩm nghệ thuật được nhúng trên trang này là của Alison Katschkowsky, là tài sản của chủ sở hữu và không được liên kết hoặc xác nhận bởi Listen Notes, Inc.
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TÌM KIẾM CÁC TẬP TRƯỚC
Tìm kiếm các tập trước của Creating the World's Best Client Experience.
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