Listen Score
LS 24
Global Rank
TOP 10%

GIỚI THIỆU VỀ PODCAST NÀY 🔗

Người dẫn:
Tần suất cập nhật:
every 21 days
Độ dài âm thanh trung bình:
23 minutes
Phỏng vấn khách mời
Tiếng Anh
Hoa Kỳ
12 tập
kể từ Ngày 19 tháng 6 năm 2025
episodic

TẬP MỚI NHẤT 🔗

Ep. 12: Premium Service Delivery

Description Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) and Amr Awad, General Manager at Crowne Plaza® Moncton Downtown in New Brunswick, Canada as well as Ken Knight, General Manager at Crowne Plaza® Knoxville Downtown University in…

TÌM KIẾM CÁC TẬP TRƯỚC

Tìm kiếm các tập trước của Connected Conversations.

TẬP TRƯỚC

Description Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) and Sandra Dias, Director General at Crowne Plaza® Madrid as well as Yvonne Hyde, Regional Operations Manager, Crowne Plaza®  East Midlands Airport, as they discuss cultivating …

Ep. 10: Creative Problem Handling

Description Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) and Maurice Janssen, GM of the Crowne Plaza® Budapest as they discuss Creative Problem Handling and what that looks like in their hotels. Resources:  IHG Problem Handling  Course…
Description Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) as she discusses best practices related to recruiting, hiring, and retaining talent with Nic DiLillo, Vice President of Hospitality Relations Playhouse Square & Crowne Plaza …

Ep. 8: Loyalty and Enrollments

Description Join Kristin Klebanov, Vice President of Loyalty Strategy & Performance at IHG, Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas), and Raffi Torikian, General Manager at Crowne Plaza® Dubai Marina as they discuss Loyalty, Enrollm…

Ep. 7: Loyalty and Recognition

Description Join Kristin Klebanov, Vice President of Loyalty Strategy & Performance at IHG, Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas), and Raffi Torikian, General Manager at Crowne Plaza® Dubai Marina as they discuss Loyalty, Enrollm…

Ep. 6: The Value of Loyalty

Description Join Kristin Klebanov, Vice President of Loyalty Strategy & Performance at IHG, Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas), and Raffi Torikian, General Manager at Crowne Plaza® Dubai Marina as they discuss Loyalty, Enrollm…
Description Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) as she discusses brand differentiators and what that means for our employees and guests. She speaks with Akemi Shapiro, Director of Sales and Marketing at Crowne Plaza® Ventura B…
Description Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) as she discusses brand differentiators and what that means for our employees and guests. She speaks with Akemi Shapiro, Director of Sales and Marketing at Crowne Plaza Ventura® B…
Description Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas) as she discusses brand differentiators and what that means for our employees and guests. She speaks with Akemi Shapiro, Director of Sales and Marketing at Crowne Plaza® Ventura B…
Tuyên bố miễn trừ trách nhiệm: Podcast và tác phẩm nghệ thuật được nhúng trên trang này là của Crowne Plaza, là tài sản của chủ sở hữu và không được liên kết hoặc xác nhận bởi Listen Notes, Inc.