#7: Human-Centered Design with Dan Buchner

Lots of things are uncertain and volatile right now. Some "coaches" and gurus are essentially shaming people into feeling that they should be more productive, learn new skills, or starting new businesses. A lot of this is inappropriately wishful thinking that isn't really helpful. Bu…

In this episode, Jessi Hempel and I dive straight in to the question of what it means to work like a human. Jessi’s a senior editor with LinkedIn and host of their popular Hello Monday podcast. She’s good at asking people about their work, so it was great to turn the tables on her and ask her how s…

In this special episode Rory reads a recent blog post reflecting on listening. While attending a protest and community listening session in the wake of George Floyd's murder, Rory heard this over and over again from the people of color who took the mic:"Nobody has been listening to us. Th…

When you think about what you want, do you know why you want it? Do you really want the process that's required to get there, or do you just want the outcomes?It doesn't matter how shiny your brand is. If you don't have documented, replicable processes in place to sustain you and you…