เกี่ยวกับพอดแคสต์นี้ 🔗
Insights on leadership and personal development from Panda Express Co-Founders and Co-CEOs, Andrew and Peggy Cherng, and guests.
ความถี่ในการอัพเดต:
every 42 days
ความยาวเสียงโดยเฉลี่ย:
21 minutes
สัมภาษณ์แขก
ภาษาอังกฤษ
สหรัฐอเมริกา
75 ตอน
ตั้งแต่ 25 มิถุนายน 2018
serial
AUDIENCE OF THIS PODCAST 🔗
~96.12% of listeners are from United States.
🇺🇸
US
96.12%
🇵🇭
PH
2.32%
🇹🇭
TH
0.46%
🇵🇷
PR
0.46%
🇨🇦
CA
0.31%
🇯🇵
JP
0.15%
🇮🇩
ID
0.15%
Others
0.03%
* Data source: directly measured on Listen Notes. แบบเรียลไทม์
ตอนเก่าสุด 🔗
ตอนก่อนหน้านี้ 🔗
Show Notes:
00:25: Lightning Round
04:34: Benefits of Good Habits
08:37: Intentions and Skillset
11:58: Why Do You Care How Our Associates Live Their Lives
14:01: Acknowledging our General Managers
20:18: Self-Reflection
Show Notes:
00:23: Lightning Round
2:43: Andrew’s Store Visit in Downey, CA
4:28: Introducing Lluvia Gomez
6:53: The #1 Rule at Panda Express 1170
9:35: Creating Team Synergy
10:36: Advice for New Associates
12:33: Best Feedback Received at Panda
Show Notes:
00:32: Lightning Round with Peggy
02:42: Who is Amy Cheng
04:34: Becoming Peggy’s Assistant
06:07: Peggy’s Typical Day at the Support Center
07:58: A Typical Day for Amy
10:05: What is Most Rewarding for Amy
12:41: Peggy’s Kindness and Generosity
15:34: What Makes you Panda Pr…
Show Notes:
00:24: Lightning Round
04:01: Recent Learning
06:40: Defining Acknowledgement
08:23: Modeling the Way
11:19: Being All In
13:40: The Idea of Gemba
16:56: Andrew’s Acknowledgement
Show Notes:
00:25: Lightning Round with Andrew
04:01: Who is Julissa McCarthy
06:25: A Typical Day for Julissa
07:26: A Typical Day for Andrew
08:18: The Most Challenging Part of My Role
09:02: The Most Inspiring Part of My Role
09:57: What Surprised Me
11:43: Describing Andrew
15:08: …
Show Notes:
00:23: Lightning Around
04:00: My Dad, Master Chef Ming Tsai Cherng
05:47: Working With My Dad
09:15: Challenges in Opening Panda Inn
12:27: When Panda Inn Turned Around
17:23: Hiring the Right People
19:10: Taking Care of the Guests
21:59: Proudest Moment at Panda Inn
22:39:…
00:20 – Introducing Gigi Cheung and Eugene Lam
02:35 – Early Memories at Panda Inn
09:05 – My First Impression of Andrew
11:38– Challenges in the Early Panda Inn Days
14:48 – Lessons Learned from Bartending
18:37 – Andrew and Peggy Always Put People First
22:30 – What I Am Most Panda Proud Of
Show Notes:
00:39: Lightning Round
04:41: Defining Operations Excellence
07:49: Focusing on People
08:24: The Idea of “From 4 to 5”
09:50: The Role of Guest Feedback
11:11: How to Achieve Guest Love & Loyalty
14:30: The One Focus for Operations
16:35: My Responsibility to You
Show Notes:
00:38: Lightning Round
04:13: The Purpose of Store Visits
05:03: What Should We Model During Store Visits
05:53: The Importance of Getting to Know Our People
07:12: The Future for Our Panda Family
08:27: The Impact of Store Visits
12:42: How to Earn an "A" on Store Vi…
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