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Grab a seat and Let's Talk About CX ðïļ
This is your go-to podcast for expert insights, real-world experiences, and game-changing strategies in Customer Experience (CX)! Join LTVplus as we dive into conversations with industry leaders, CX professionals, and special guests to explore the trends, challenges, and best practices that shape outstanding customer experiences.
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29 minutes
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8 āļāļāļ
āļāļąāđāļāđāļāđ 29 āļāļĪāļĐāļ āļēāļāļĄ 2026
episodic
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If you've ever wondered what intentional customer experience for a beauty brand should look like, you'll love this episode of the Let's Talk About CX podcast! ðĪĐWe sat down with good friends and clients of LTVplus, RoC Skincare, to discuss modern beauty standards and how they turn customers' expectaâĶ
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āļāđāļāļŦāļēāļāļāļāļāļĩāđāļāđāļēāļāļĄāļēāļāļāļ Let's Talk About CX
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Most auto shops handle customer service as an afterthought. Total Recon Auto decided to make it their competitive advantage ðTotal Recon Auto Center is one of the top Tesla-approved collision repair facilities in the US. They are the biggest Tesla reconditioning facility in Maryland, with a flagshiâĶ
Customer experience can make or break your e-commerce brand in 2026. But most businesses donât have a support problem; they have a foundation problem.In this episode of Letâs Talk About CX, we break down the core support foundations, AI systems, and operational strategies that power seamless customâĶ
POV: Itâs Q4, and your e-commerce business is about to be hard-launched into peak season ðĪWith Black Friday, Cyber Monday, and the holiday sales rush approaching, this is typically the most demanding business period of the year. Business owners must be intentional about early preparation to set theâĶ
Scaling your eCommerce brand without the right systems is like stepping on the gas with no steering wheel (you'll get the pun at 11:08 ð
).In this candid fireside chat, our VP of Revenue, Tshili Khupe, and Growth Manager, Atiya Brown, unpack the systems, roles, and routines you need to build before âĶ
For CX, quality assurance (QA) isnât just about checking boxes; it consistently drives customer satisfaction and growth! ð
In this episode of Let's Talk About CX, we explore the vital role of QA in customer experience and the outsourcing ecosystem with Donovan Lopez, a Senior Quality Analyst at LTâĶ
ð In this episode of Letâs Talk About CX, weâre joined by Joed Aquino, Head of Business Technology Solutions at LTVplus! He shares how automation is transforming customer experience for our clients and internal processes â from predictive personalization to AI-powered recruitment!Starting as a partâĶ
ð Welcome to the first-ever Let's Talk About CX podcast episode!In this special launch, we sit down with Vianca Umali Nepomuceno, Senior Team Lead at LTVplus, to uncover the secrets of exceptional Customer Experience managementâfrom building strong client relationships to motivating teams for succeâĶ
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āļāļļāļāļŠāļēāļĄāļēāļĢāļāđāļāđāđāļ§āđāļāđāļāļāđāļāļāļāđāļĢāļēāđāļāļ·āđāļāļāđāļāļŦāļēāļāļāļāđāļāļŠāļāđāļāļāļ3,832,202āđāļĨāļ°āļāļāļāļāļāļ196,935,080āļāļēāļĄāļāļļāļāļāļĨ āļŠāļāļēāļāļāļĩāđ āļŦāļĢāļ·āļāļŦāļąāļ§āļāđāļ
āļāļēāļĢāļĨāļāļāļļāļāđāļāļāļ§āļēāļĄāļĢāļđāđāđāļŦāđāļāļĨāļāļāļāđāļāļāļāļĩāļāļĩāđāļŠāļļāļ āļāļąāļāļāļķāļāļāļąāļāļāļāļāđāļāļŠāļāđ
‐ Benjamin "Llamacorn" Franklin
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