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33 minutes
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Engelsk
USA
86 avsnitt
sedan 23 augusti 2023
episodic

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For years, personalisation has been us guessing what the customer wants. Scott Brinker, the "Godfather of Martech" and founder of chiefmartec.com, joins Rasmus Houlind and Frans Riemersma and closes on a different idea: instead of guessing, let the customer tell us what they want, and then deliver …

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Sök efter tidigare avsnitt från ’Hello Me’ - AI has flipped Personalisation.

TIDIGARE AVSNITT

In the chapters leading up to this point, we've explored how to create meaningful, personalised experiences across channels, campaigns, and touchpoints. We've talked about data, content, and the orchestration that brings it all together. We've introduced the Bowtie of Personalisation, the CX Layers…
In Chapter 22 of Hello $Firstname, Arild Horsberg reads ‘Achieving Organisational Maturity for Personalisation’. Arild Horsberg is general manager of Forte Optimize in Oslo, Norway. In this chapter, he reads the final chapter of Part Four, where the book brings people and skills, technology, and g…
In Chapter 21 of Hello $Firstname, Yogita Wadhwa reads ‘Governance and Processes’. Yogita Wadhwa works in what she calls the messy middle, where strategy, technology, data, and execution have to come together for things to actually work. She has spent more than 25 years working with large enterpri…
In Chapter 20 of Hello $Firstname, Matthew Niederberger reads ‘Marketing Technology’. Matthew Niederberger is a fractional head of martech at Martech Therapy, which mostly means he gets called in when a stack is not doing what the slide deck promised. He spends most of his working life inside othe…
In Chapter 19 of Hello $Firstname, Michel Stevens reads ‘People and Skills for Personalisation’. Michel Stevens is course director at CXM Academy and has spent his professional life on exactly what this chapter is about: the people and skills behind customer experience. In this chapter, he reads t…
In Chapter 18 of Hello $Firstname, Fiona Ngaruro reads ‘Models of Organisational Maturity in Personalisation’. Fiona Ngaruro is a digital growth and marketing technology strategist based in Nairobi, Kenya, and the creator and host of the Martech Unraveled podcast, which explores how marketing and …
For two decades, personalisation has been something brands did to consumers. AI just flipped that. In this opening episode, Rasmus Houlind (Agillic, Hello $Firstname) and Frans Riemersma (MartechTribe, MartechMap.com) introduce Hello Me — an open, exploratory podcast about what happens to marketin…
In Chapter 17 of Hello $Firstname, Steen Rasmussen reads ‘Conversion Rate Optimisation and Personalisation’. Steen Rasmussen is co-founder of Brand Leadership Community and IIH Nordic, as well as an international keynote speaker and consultant specialising in the commercial use of web data, optimi…
In Chapter 16 of Hello $Firstname, Keanu Taylor reads ‘The CX Layers: How Data and Content Fuel Personalisation’. Keanu Taylor is Global Head of Research at The MarTech Weekly, a global analyst firm helping enterprise brands turn the complexity of marketing technology into clarity. In this chapter…
Ansvarsfriskrivning: Podcasten och konstverket som är inbäddat på den här sidan är från Rasmus Houlind, som är dess ägares egendom och inte anslutet till eller godkänt av Listen Notes, Inc.