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Membership is more than a transaction. It’s an experience shaped by what happens after a member joins and before they decide to stay. In this episode, host Rhoni Rakos, ASAE Tech Council member and digital strategy consultant, leads a cross-functional conversation with association experts who are r…
In Episode 1 of the Decoding Membership series, we take on the question every association faces: who really owns the challenge of membership retention? Our panel explores how fragmented teams, confirmation bias, and surface-level engagement metrics often hide the real signals behind why members re…
Generative AI is moving fast, but are associations thinking beyond personal use? In this episode, ASAE Tech Council members Carlos Cardenas and Adam Ayotte-Savino are joined by legal expert Dorothy Deng, Partner at Whiteford, Taylor & Preston LLP, to explore the legal, copyright, contract, and …
In this episode of Decoding Membership, host Michael Skiados, MBA, CAE, CEO of the National Association of Professional Insurance Agents, leads a conversation on what really drives membership retention after renewal. Alongside expert panelists Nathan Chamberlain, CAE, Heather Harris, Ph.D., and Bri…
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