ABOUT THIS PODCAST 🔗

Update frequency:
every 19 days
Average audio length:
10 minutes
Guest interviews
English
United States
56 episodes
since May 24, 2022
episodic

LATEST EPISODE 🔗

What happens when two Northeast Ohio technology companies see collaboration as an opportunity rather than competition? Becky Cross, Vice President of Client Partnerships at FIT Technologies, sits down with FIT CEO Adam Tubbs and Lake Business CEO and President Jeremy Wood to discuss the partnership…

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In this episode of What the Tech, FIT celebrates a new strategic partnership with NCompas Technology Solutions as host Becky Cross interviews founder and CEO Ramana Bhavaraju about moving from talking about digital transformation to building it through process streamlining, automation, custom appli…
Pax8 Beyond Recap: From Managed Services to Managed Intelligence (and What’s Next for AI Agents)Fred and Adam reflect on Pax8 Beyond, noting that despite the focus on AI, the human element and face-to-face relationships remain the core reason people attend conferences, alongside highlights of visit…
Becky Cross, VP of Client Partnerships at FIT Technologies, recaps key themes from the Pax8 Beyond Conference in Salt Lake City with Jason Collins (CISO) and Ali Tubbs Amato (COO), focusing on moving past AI hype to practical execution. Ali discusses how to operationalize AI by starting with clear …
Learn what a realistic three-year IT roadmap looks like for small to mid-size businesses: a living business plan, not a static wishlist. FIT's Becky Cross and Fred Franks outline three drivers for roadmap priorities: strategic initiatives, productivity improvements, and compliance/risk needs—so tec…
Is “perfect” slowing down your IT decisions? It might be.In this episode of What the Tech, Becky Cross (VP of Client Partnerships) sits down with Fred Franks (Chief Strategy Officer at FIT Technologies) to tackle a common challenge businesses face: knowing when “good enough” is actually the smartes…
In this episode, VP of Client Partnerships, Becky Cross, sits down with Chief Strategy Officer, Fred Franks, about what AI can reliably replace today while noting “agentic AI” can take limited actions using statistical prediction and pre-programmed logic. They warn against extremes of avoiding AI e…
In this episode, Service Delivery Director, Rob Broida,  argues that “people first” and AI-enabled support are compatible, emphasizing AI as a background tool that assists humans rather than replacing them. A people-first, AI-enabled help desk should feel like the agent knows the client’s business …
On this episode of What The Tech, host and FIT’s VP of Client Partnerships Becky Cross talks with CEO Adam Tubbs about what responsibility and real ownership look like in an ESOP. You’ll hear Adam talk about how ownership shows up when goals and accountability cascade through department-level VTOs …
In this episode, VP of Client Partnerships, Becky Cross, sits down with senior technology strategist, Pat McGuinness, about hidden IT costs that quietly reduce margins, slow growth, and increase risk. You’ll hear Pat talk about reactive IT and poor lifecycle management, where small daily slowdowns …
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