ABOUT THIS PODCAST 🔗

Update frequency:
every 25 days
Average audio length:
28 minutes
English
United States
53 episodes
since Oct. 11, 2020
episodic

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"As human beings, we love to hear and watch stories.”  - Brent Dykes  Brent Dykes, Founder and Chief Data Storyteller at AnalyticsHero and Author of Effective Data Storytelling, has seen it all when it comes to managing and analyzing data. He has spent years at companies like Domo and Adobe, constr…

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“Some of our most traditional, original ideas of business strategy have turned out to be profoundly flawed.”   The research is in,  the key to driving world-class customer retention and growth rates is not customer happiness or customer satisfaction. While both are important, it's the results the c…
“We need to market and sell what things do, not what they are…we need to be marketing and selling pains and gains.” - Aaron Thompson  In this episode of Value Builders, Dave is joined by one of the most well-known names in customer success, SuccessCoaching CRO, Aaron Thompson.   They sat down to di…
In this episode of Value Builders, Dave sits down with Bill King of RiseNow -  a foremost expert in sourcing, supplier management, and specifically supplier value management. They discuss the differences between the disciplines and break down how identifying strategic, and investing in, strategic s…
What does a customer-centric culture actually look like?   Leslie Pagel, CCO at Authenticx, knows firsthand what it means to develop a customer experience strategy that is truly customer-centric after spending the majority of her career developing industry-leading customer experience strategies.   …
What does customer success look like at a venture firm?   A Chief Customer Officer turned venture partner, Cassie Young is tackling this question head-on as she brings her customer success strategy expertise to the world of venture capital through a unique operating model.   In this episode of Valu…
What is the best way to create real social or environmental change?   According to David Ehrlichman, impact networks are the best way for a group of people to unlock the potential of uniting alongside a shared purpose.  In his new book, Impact Networks, David outlines how impact networks open up ne…
Four years into his journey of building the value consulting and management function at MongoDB, Worldwide Director - Customer Business Value, David Moskowitz is proving that a strategic investment in a value practice can pay great dividends for a company.  In this episode of Value Builders, David …
In this episode of Value Builders, Dave sits down with Box CMO, Chris Koehler.  It’s a two-part conversation - first, Chris offers his take on the emergence of the MetaVerse™ and delves into some of the big questions that companies and marketing leaders have to consider as MetaVerse™ strategies tak…
Nathan Stuck is an award-winning leader in the B Corp community and as the Director of Culture & Strategic Impact at Ad Victoriam Solutions, he’s an inspiring example of social value leadership.  In this episode of Value Builders, Nathan joins Dave to talk about his social impact journey and sp…
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