ABOUT THIS PODCAST 🔗

Hosts:
Update frequency:
every 43 days
Average audio length:
43 minutes
Guest interviews
English
United States
16 episodes
since Feb. 23, 2025
episodic

LATEST EPISODE 🔗

Fifteen years ago a Lidl sold you bulk. Today it sells you a croissant and a coffee on the way in. Alexander Breuckelmann thinks that is one of the more consequential things to happen to workplace catering in a decade, and that most of the industry is still not counting it as competition. He has be…

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Technology in hospitality is ten times better than it was two years ago. Satisfaction with it has barely moved. Chris Fletcher, founder and CEO of Tech On Toast, has the numbers. His study of over 150 hospitality leaders, run with Bill's, Rosa's Thai and technology partner Square, found that 94% on…
School meal funding has always been tight in the UK, but in England it has now fallen badly behind. At £2.61 per child, per day, it lags Wales by 79p, Scotland by 69p, and Northern Ireland by 49p. The actual cost of delivering a quality school meal, according to a recent industry report, is £3.45 a…
Why food waste is designed into menus, planning, and leadership decisions. Food waste in contract catering doesn’t start in the kitchen. It starts with decisions made long before service. Menus are planned. Volumes are padded. Safety margins become the norm. The result is one of the most expensive …
2025 didn’t just pass - it exposed the fault lines in contract catering. Some operators moved forward. Others stood still. And a few quietly fell behind. As 2026 begins, the gap between front-runners and everyone else is widening - driven by data & AI, consolidation, experience design, and a gr…
When Sodexo left Denmark during the pandemic, Christian Lunner faced a choice: walk away or build something new. In this Served. Founder Story, the CEO and Partner at SERWIZ shares how a management buy-out became one of Denmark’s fastest-growing FM and catering companies.
In this episode of Served. Founder Stories, Peter Baech sat down with Simon Houston FIH, Co-founder and Director of Houston & Hawkes, to explore his journey from university placement to leading one of the UK’s fastest-growing independent caterers. Founded in 2019, Houston & Hawkes has becom…
Mergers and acquisitions (M&A) have always been part of the contract catering world - but in recent years, M&A activity has accelerated. From billion-euro exits to independents joining forces with larger groups, consolidation is reshaping the landscape. Newest example being Compass Group's …
In this episode of Served., Peter Baech talks with Tony Johnson, CCXP, former Chief Experience Officer (CXO) at Aramark and now CXO at 4xi Global Consulting. With more than 14 years in one of the world’s largest food service companies, Tony shares what he's learned about building a culture of servi…
She started by making sandwiches at 5am. Now she leads global strategy for Sodexo. In this wide-ranging conversation, Catharine Barras shares career lessons, food tech trends, and her predictions for how we’ll eat and work in 2035. “If you don’t put your hand up, you’ll never be recognised.” - Cath…
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