ABOUT THIS PODCAST 🔗

Update frequency:
every 23 days
Average audio length:
35 minutes
English
United States
37 episodes
since Jan. 11, 2025
episodic

LATEST EPISODE 🔗

A payer says no—but does that mean you should appeal? In this episode of Practice Perfect, Jennifer McNamara and Maya Turner break down when to fight the payer, fix the claim, or fix the process. From medical necessity and prior authorization to credentialing, patient responsibility, modifier 59, a…

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PREVIOUS EPISODES

Change at work is inevitable. New leadership, new processes, new technology, new expectations—and sometimes an entirely new organization. But how we respond to that change can say a lot about us as professionals. In this episode of Practice Perfect, Jennifer McNamara and Maya Turner get into the so…
The elephant in the room is here — and waiting until January is not a strategy. 🐘 In this episode of the Practice Perfect Podcast, hosts Jennifer McNamara (Healthcare Inspired) and Maya Turner (Turner Expert Solutions) break down the CMS 2027 Proposed Rule and what it means for physicians, ASCs, a…
The revenue cycle is undergoing its most significant transformation in a generation. AI-driven automation, evolving payer behavior, workforce shifts, and mounting compliance demands are redefining what it means to lead in orthopedic and musculoskeletal practices, ASCs, and health systems. In this e…
Why do patients feel blindsided by medical bills even when they receive good faith estimates? Why can't healthcare workers confidently explain why care costs what it does? And why does talking about money create so much fear in healthcare? In this episode, Jennifer McNamara (Healthcare Inspired) si…
What does it take to build a financially resilient orthopedic practice in today's healthcare environment? In this panel discussion from the 2026 Bone & Joint Summit, Jennifer McNamara is joined by Preston Alexander, Shannon Cameron, and Maya Turner to discuss the financial, operational, and lea…
The countdown to October 1 has already begun. In this episode of the Practice Perfect Podcast, Jennifer McNamara and Maya Turner discuss why healthcare organizations shouldn't wait until implementation day to prepare for the FY2027 ICD-10-CM diagnosis code updates. From documentation changes and co…
Jennifer McNamara and Maya Turner dive deep into the Office of Inspector General's (OIG) February 2024 guidance on Medicare Advantage compliance, focusing on network adequacy and access to care. This episode unpacks the hidden compliance risks that medical practices and Medicare Advantage organizat…
In this episode, Jennifer and Maya unpack the “Mean Girl Effect” at work — the subtle, strategic behaviors that create confusion, undermine credibility, and erode psychological safety without ever appearing overtly aggressive. From social exclusion and information control to polite denial and profe…
Do your days in the practice feel… the same? Same problems.Same conversations.Same frustrations—just on repeat. In this episode, we’re talking about The Groundhog Day Effect—that feeling of reliving the same challenges over and over, even though you’re working hard and staying busy. This isn’t abou…
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