Listen Score
LS 35
Global Rank
TOP 3%

ABOUT THIS PODCAST 🔗

Update frequency:
every 9 days
Average audio length:
46 minutes
Guest interviews
English
United States
117 episodes
since Sept. 20, 2022
episodic

LATEST EPISODE 🔗

In this episode of Lennox ON AIR, Dave and Doug sit down with Kate Cinnamo, executive director of Explore the Trades, to discuss how the industry can help students see a future in plumbing, HVAC, and electrical careers. From elementary school posters to classroom resources that connect geometry, ph…

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PREVIOUS EPISODES

In this episode of Lennox ON AIR, Dave and Doug sit down with Preferred Vendors Levitate and PrecisionLocal to explore how reputation management is changing the way dealers build trust, retain customers, and stay visible online. With homeowners researching businesses across reviews, websites, socia…
Some service calls go sideways fast. In this Lennox ON CALL episode, Nick and Anthony share the story of a new technician who takes one wrong step in an attic and ends up dangling through a customer’s ceiling—with the fire department on the way. They break down the awkwardness, customer drama, humo…
In this episode of Lennox ON AIR, Dave and Doug sit down with dealer Ben Merrifield (Meade's Heating and Air) and DM Tabitha Robertson to explore how reputation management is reshaping the way dealers win and keep customers. As buyer's remorse rises and repeat business declines industry-w…
In this episode of Lennox ON AIR, Dave and Doug sit down with Tripp Jordan of Sales Builder Pro, Jeff Bowab of RYNO Strategic Solutions, and Lennox Category Sales Sr. Manager Scott Dohn to explore how dealers can turn growing interest in zoning and mini-splits into profitable business growth. As ho…
Every tech has a tool they swear by. In this Lennox ON CALL episode, Nick and Anthony talk through field-tested favorites, everyday toolbag staples, and the small tools that can make a big difference on the job. Along the way, they look at how the right tools can save time, reduce guesswork, and he…
In this episode of Lennox ON AIR, Dave and Doug sit down with dealers Ryan St. Michel (Grove Mechanical) and Tevis Deschamp (Fire & Ice), alongside TM Darren Benson, to explore how zoning and mini-split technology are reshaping the future of home comfort. As homeowners increasingly seek persona…
In this episode of Lennox ON AIR, Dave and Doug sit down with Preferred Vendors Lace, ZyraTalk, and Free2Grow, alongside Lennox customer insights leader John Christensen, to explore how AI is transforming the way dealers manage customer communication. With homeowners expecting faster responses and …
Some service calls stay with you forever. In this Lennox ON CALL episode, Nick and Anthony break down one of those stories—the kind you can’t make up. They rate it for awkwardness, customer drama, gross‑out factor, humor, and pure tool improvisation to see how it stacks up against the worst of the …
In this episode of Lennox ON AIR, Doug and Dave sit down with dealers Jason Schlunt (Bellows Plumbing, Heating, Cooling, and Electrical) and Dalton LaMay (Dalton’s Heating and Cooling), alongside Lennox leaders, to explore how AI is reshaping the call center—and why missed calls are quickly turning…
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