ABOUT THIS PODCAST 🔗
Inside the Practice is our monthly podcast featuring longer, in-depth conversations with physicians, practice leaders, and industry experts. Each episode dives into the real challenges and opportunities facing medical practices today, offering insights and strategies to help you stay informed, adaptable, and ready for what’s next.
Hosts:
Update frequency:
monthly
Average audio length:
36 minutes
Guest interviews
English
United States
10 episodes
since Dec. 16, 2025
episodic
LATEST EPISODE 🔗
AI is rapidly changing medical practice operations—but adopting the latest technology requires more than simply choosing a new tool. In this episode of Inside the Practice, Olivia Wolf and Matt Shortt are joined by Zach Ruhl and Eric Lau of Maia for a conversation about the evolving role of AI in m…
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PREVIOUS EPISODES 🔗
Revenue cycle isn’t just a billing department function—it begins before the patient ever walks through the door and continues until the final balance reaches zero. In this episode of Inside the Practice, hosts Olivia Wolf and Matt Shortt break down revenue cycle as a practice-wide responsibility sp…
What separates a practice that simply grows from one that grows sustainably? In this episode of Inside the Practice, hosts Liv Wolf and Matt Shortt sit down to explore the critical role governance plays in the long-term success of physician practices.
Together, they discuss how governance models mu…
In this episode of Inside the Practice, Olivia Wolf and Matt Shortt sit down with Joey Rapine and Chris Foley to unpack the complex world of the No Surprises Act (NSA) and the Independent Dispute Resolution (IDR) process.
Together, they explore why the legislation was created, how it impacts physi…
In this episode of Inside the Practice, Olivia Wolf and Matt Shortt unpack some of the biggest trends already shaping healthcare in early 2026—including patient access strategies, payer complexity, AI adoption, and organizational culture.
Drawing from recent conferences and on-the-ground consultin…
In this special Inside the Practice episode, Matt Shortt turns the mic toward co-host Olivia Wolf to explore her unconventional leadership journey and the experiences that shaped her approach to leading in healthcare.
Olivia shares her evolution from command-and-control leadership to a more collabo…
In this episode of Inside the Practice, Olivia Wolf and Matt Shortt sit down with Nikki Slusher and Michelle Chouinard of Thrive Payments to talk about one of the most important—and often overlooked—parts of medical practice operations: patient payments and front-end financial communication.
Togeth…
In this special Inside the Practice episode, Olivia Wolf turns the mic toward her co-host, Matt Shortt, for a candid conversation about his path through healthcare. From working the front desk in high school to a 15-year clinical career in orthopedics, launching a private practice, and stepping int…
In this episode of Inside the Practice, we’re joined by Karen Simonton, CEO of The OrthoForum, for a wide-ranging conversation on collaboration, advocacy, and what it will take for independent physician practices to thrive in the decades ahead.
Karen shares how The OrthoForum supports physician-own…
In the pilot episode of Inside the Practice, we sit down with Cathy McDowell, President and CEO of KZA, to explore where KZA has been—and where it’s headed next. With more than 40 years of history supporting independent physician practices, KZA is entering its next chapter with a renewed commitment…
Disclaimer: The podcast and artwork embedded on this page are from KZA KAST, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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