ABOUT THIS PODCAST 🔗

Update frequency:
biweekly
Average audio length:
25 minutes
Guest interviews
English
United Kingdom
36 episodes
since March 31, 2025
episodic

LATEST EPISODE 🔗

Anna Highfield is joined by former housing ombudsman Richard Blakeway and Stop Social Housing Stigma campaign director Nic Bliss to discuss the Competence and Conduct Standard, which came into force on 1 October.We talk about whether the standard will produce the culture changes needed to address s…

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We discuss the results of our investigation into assaults on housing staff, which found that assaults rose by 16% between 2024 and 2025.Anna Highfield is joined by Inside Housing editor Martin Hilditch to discuss the nuance behind the numbers – including how changes to reporting techniques are enco…
Our new insights and regulation advisor, Richard Blakeway, discusses Awaab’s Law Phase 2 with regular hosts Anna Highfield and Katharine Swindells.We talk about the latest guidance from the government, including how the sector has responded and which changes landlords should be most aware of, as we…
Anna Highfield and Katharine Swindells explore housing management’s burnout problem and what we can do about it.We speak to CIH president Julie Haydon about whether burnout has always been a problem in housing management, why it’s getting worse, and how she is encouraging organisations to prioritis…
In this episode of the Inside Housing Management Podcast, Anna Highfield, editor of Inside Housing Management, and Katharine Swindells, features editor at Inside Housing, discuss the problem of overheating homes, and what housing association A2Dominion has been doing to support residents during the…
Hosts Anna Highfield and Katharine Swindells discuss the winners of the Inside Housing Management 30 initiative.We also speak to Martin Hilditch, editor of our sister publication Inside Housing, to hear his top takeaways from the Local Government Association (LGA) annual conference, which took plac…
Anna Highfield and Katharine Swindells discuss the incoming Social Tenant Access to Information Requirements (STAIRs) and whether the sector is ready for the change. We hear from Ben Pumphrey, partner and data governance specialist at law firm Anthony Collins, and Sue Ramsden, policy leader at the …
Katharine Swindells and James Riding discuss the sector’s changing approach to resident engagement and whether it’s working.We hear from Nic Bliss, director of the Stop Social Housing Stigma campaign, about the campaign’s latest survey and what it tells us about resident engagement in 2026.We also …
Anna Highfield and Katharine Swindells discuss the sector’s changing approach to hoarding and speak to two housing associations tackling the issue in innovative ways. One of our guests this week is Jenny Devon, sustainment and cohesion manager at Liverpool-based housing association Prima, about a n…
In this rerun of a previous episode of the Inside Housing Management Podcast, Anna Highfield and Katharine Swindells explore whether housing providers should have ‘flag policies’, and how they can respond better to hate crime.The popular episode also features an interview with Melonie Wheatle, anti…
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