ABOUT THIS EPISODE
This episode features Angie Klein, IAM Business Technology Manager at Federated Insurance.
Angie brings over a decade of experience spanning systems development and identity security leadership, holding CISSP, CIDPRO, and CISM certifications and working hands-on with CyberArk, SailPoint IDN, and Active Directory in a regulated environment.
In this episode, Angie dives into the organizational and cultural work that most identity programs skip. She shares why identity deserves its own program, how to apply OCM to bring resistant stakeholders on board, and why governance must come first. Angie's core argument is that if identity security creates too much friction, people will route around it, and that's where the real risk lives.
This episode makes the case that the hardest part of identity security isn't the technology, it's getting people to trust it enough to stop working around it.
Guest Bio As the IAM Business Technology Manager at Federated Insurance, Angie is dedicated to advancing our Identity and Access Management program and the industry as a whole. With over 10 years of experience and currently leading a team of Security Engineers and Identity and Access Analysts, Angie is passionate about IAM and love to see "ah ha" moments when colleagues understand that security is everyone's job.
Angie bring over a decade of experience as a Systems Developer, providing extensive technical expertise in the Identity Security domain. I hold certifications, including CISSP, CIDPRO, and CISM. Additionally, she has experience working in the insurance industry and am skilled in CyberArk, Active Directory, SailPoint IDN, Analytical Skills, Project Management, and Public Speaking.
Guest Quote "Identity security is ultimately about trust. People have to trust that you are doing the things that will help them do their job securely and not stop them from doing their job."
Time stamps 01:45 Meet Angie Klein: Expert IAM Practitioner 01:22 Why Identity Needs Its Own Program 04:30 Why Identity Programs Stall 07:27 Organizational Change Management (OCM) Explained 12:51 OCM in Action 17:08 How to Gain Buy-In for an Identity Security Program 25:05 First Steps for Standing Up a Program 30:22 The Core Pillars of Identity Security 35:00 Conclusion and Final Thoughts
Sponsor The HIP Podcast is brought to you by Semperis, the leader in identity-driven cyber resilience for the hybrid enterprise. Trusted by the world’s leading businesses, Semperis protects critical Active Directory and Entra ID environments from cyberattacks, ensuring rapid recovery and business continuity when every second counts. Visit semperis.com to learn more.
