ABOUT THIS EPISODE
This episode features Jim Bowie, VP and CISO at Tampa General Hospital, joined by co-host Courtney Guss, Director of Crisis Management at Semperis.
Jim began his career in EMS and law enforcement before moving into cybersecurity, giving him a grounded understanding of how operational continuity and human outcomes intersect during a crisis. At Tampa General, he leads teams spanning network security, operations, IAM, and GRC, and has built a training culture centered on adversarial simulation, monthly range of exercises, and regular DR drills.
In this episode, Jim argues that rehearsal is the highest-leverage move for resource-constrained security teams and explains why an outage is an outage regardless of cause. He covers why identity is consistently the weak point in every simulation and why the relationships you build before an incident are the ones that matter most.
If your organization is still treating recovery as an afterthought, this episode will change how you think about it.
Guest Bios
Jim Bowie Jim Bowie is the Vice President and Chief Information Security Officer (CISO) at Tampa General Hospital (TGH). Jim is an accomplished leader with decades of cybersecurity experience and leadership in threat hunting, incident response, threat intelligence, and security operations. He is a strategist with demonstrated ability to bridge between security, infrastructure, and business needs and has experience leading multiple areas in information technology, including cloud infrastructure and security, with exceptional results in employee engagement and productivity.
Courtney Guss Courtney Guss is the Director of Crisis Management at Semperis, with over 20 years of experience spanning cybersecurity, risk management, and crisis response. She specializes in helping organizations navigate high-impact incidents—from ransomware attacks to regulatory reporting—by orchestrating clear, business-aligned response strategies. Courtney is passionate about transforming crisis chaos into operational clarity.
Guest Quote "You absolutely need a technology component to your program. But at the end of the day, that tech is surfaced to a person in the chair. And if that person's not up to speed, there's no amount of tech that's going to help them and help you get through a crisis."
Time stamps 01:45 Meet Jim Bowie: Veteran Cybersecurity Leader 02:38 Healthcare Crisis Management Challenges 04:18 Training Beats Budget 06:46 Clinician Buy-In 07:00 Community Ripple Effects 10:23 Mutual Aid Agreements 12:45 Hurricane Drills as Cyber Drills 14:39 Adversarial Practice Culture 17:30 Making Training Time Non-Negotiable 20:14 Recovery Focus and Identity 26:35 Conclusion and Final Thoughts
Sponsor The HIP Podcast is brought to you by Semperis, the leader in identity-driven cyber resilience for the hybrid enterprise. Trusted by the world’s leading businesses, Semperis protects critical Active Directory and Entra ID environments from cyberattacks, ensuring rapid recovery and business continuity when every second counts. Visit semperis.com to learn more.
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