ABOUT THIS PODCAST 🔗
Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific.
Once a week, we speak with hospitality professionals who have a real sense of what it’s like to work in this industry and what the direction of travel and consumer trends mean for the world right now.
Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers.
Once a week, we speak with hospitality professionals who have a real sense of what it’s like to work in this industry and what the direction of travel and consumer trends mean for the world right now.
Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers.
Update frequency:
weekly
Average audio length:
28 minutes
Guest interviews
Has sponsors
English
United States
143 episodes
since June 18, 2020
episodic
LATEST EPISODE 🔗
In this insightful episode of Hotel Moment, Brenna Turpin, Marketing Coordinator at Revinate, challenges the conventional wisdom of points-based loyalty programs and reveals why experience-driven approaches are the future of guest retention. With 40% of business travelers choosing loyalty programs …
PREVIOUS EPISODES 🔗
In this compelling episode of Hotel Moment, Karen Stephens welcomes Ben Campbell, President and CEO of Hospitality America, for a conversation that spans crisis management, data-driven decision making, and the evolving guest experience landscape.
Ben's journey from night auditor to CEO provides a u…
In this compelling episode of Hotel Moment, we confront the defeatist "it is what it is" attitude that's preventing hotels from recovering thousands in lost revenue. While this mindset might work for truly uncontrollable challenges, cart abandonment isn't one of them.
Tune in as we explore: ● …
In this engaging episode of Hotel Moment, Karen Stephens welcomes Mandi Graziano, VP of Global Accounts at HPN Global and host of the Adventures in Business podcast. With over two decades in hospitality and a unique journey from hotel operations to venue sourcing, Mandi brings invaluable insights i…
In this engaging short episode of Hotel Moment, Brenna Turpin, Marketing Coordinator at Revinate, addresses a critical challenge facing hotels today: cart abandonment. How do you keep guests from “ghosting” your booking engine? With only 10% of website visitors entering booking engines and just 2% …
In this enlightening episode of Hotel Moment, Karen Stephens engages with Aradhana Khowala, CEO of Aptamind Partners and a visionary leader in regenerative tourism development. With extensive experience advising presidents, prime ministers, and global CEOs across 85 countries, Aradhana brings a pro…
Hotel Moment is making an exciting format change to better serve the hospitality community. Moving from weekly to bi-weekly releases, the podcast will continue to feature host Karen Stephens, Revinate's Chief Marketing Officer, conducting in-depth conversations with hoteliers and industry experts f…
In this enlightening recast episode of Hotel Moment, Karen Stephens engages with Robbert Manussen, Area General Manager at Intercontinental Hotel Group in Taiwan, to delve into the intersection of technology and hospitality. Robbert offers a fascinating glimpse into how the Intercontinental brand i…
Hotel Moment has been running for almost five years and is now ranking in the top 10 in the hospitality technology category on Apple Podcasts. This milestone reflects the conversations that matter to everyone in the hospitality industry. Karen Stephens, host of Hotel Moment and Revinate's Chief Mar…
This episode of Hotel Moment features a webinar from Revinate’s Hotel Moment Deep Dive series with Brent Sanders, Customer Education Specialist at Revinate, and Miranda Cubillas, Director of Reservations and Recreation at the Ojai Valley Inn. Drawing on nearly two decades of experience at the…
Disclaimer: The podcast and artwork embedded on this page are from Revinate, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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