ABOUT THIS PODCAST 🔗
The podcast for Fixing Under performance and Evolving Leadership in the automotive industry. Bringing the latest in proven strategies and techniques to take your Service Department to the next level.
More information about how Dynatron Software can help improve your Service Departments profitability, visit www.dynatronsoftware.com/fuel
Got Questions or feedback: fuelpodcast@dynatronsoftware.com
More information about how Dynatron Software can help improve your Service Departments profitability, visit www.dynatronsoftware.com/fuel
Got Questions or feedback: fuelpodcast@dynatronsoftware.com
Hosts:
Update frequency:
biweekly
Average audio length:
32 minutes
Guest interviews
Has sponsors
English
United States
34 episodes
since March 29, 2023
episodic
IN THIS PODCAST 🔗
LATEST EPISODE 🔗
In this episode Rick Ulin tackle the pressing issue of advisor turnover in the automotive industry. Pinpointing the root causes, including insufficient training and a lack of clear onboarding processes. The duo stressed the need for a systematic approach to improve advisor retention and proficienc…
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Search past episodes of F.U.E.L. Podcast.
PREVIOUS EPISODES 🔗
David Vallone shares his unintentional beginnings and career growth in the automotive industry, highlighting his entrepreneurial ventures, managerial roles, and consulting experiences. The discussion covers strategies for optimizing pricing, delivering exceptional customer service, retaining talent…
David Vallone shares his unintentional beginnings and career growth in the automotive industry, highlighting his entrepreneurial ventures, managerial roles, and consulting experiences. The discussion covers strategies for optimizing pricing, delivering exceptional customer service, retaining talent…
In this insightful podcast, Alex, William, and James delve into the intricacies of leadership in their industry, emphasizing its crucial role in driving success. William advocates for hands-on leadership, empowering teams to tackle challenges independently, while James stresses the importance of fo…
In this episode of the Fuel Podcast, Bobby Jorgensen, a veteran in the automotive industry, delved into key aspects of leadership, customer experience, and staff management. He emphasized the power of positivity, storytelling, and team empowerment in driving success. Bobby shared his unconventional…
John Hahn SM at Peterson Chevrolet Buick Cadillac in Boise shares his journey from starting at a BMW, Audi, Volkswagen, Porsche store to becoming a service manager. He also highlighted the changes and evolution he has observed in the automotive industry over the years. John discusses strategies for…
A Discussion about the importance of proper documentation in the context of warranty filings and customer support. James Grogan (Senior VP of Client Success with Dynatron), emphasized the need for understanding and education, particularly around the client experience. Brett Oberfelder (Director of…
In this episode, we delve into the latest technological advancements in the automotive industry. From data-driven processes to enhanced customer experiences, the discussion covers a wide array of topics. The participants explore the implementation of new tools to streamline operations, adjusting pr…
Bryan Hildebrand emphasizes the importance of effective
communication in enhancing customer experience and maintaining a positive
company culture. Bryan also discusses the need to build a community around
their brand through authentic and engaging content. Lastly, they highlighted
the succe…
Victor discusses the evolution of customer expectations and the challenges faced by new advisors in adapting to technology and understanding the importance of customer service.
They emphasized the need for dedicated training roles for managers and making
personal connections with customers. They al…
Disclaimer: The podcast and artwork embedded on this page are from Dynatron Software, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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