ABOUT THIS EPISODE

English
United States

SEARCH PAST EPISODES

Search past episodes of Customer Management IQ.

OTHER EPISODES IN THIS PODCAST

Listen in on this interview for a sneak peak of Katz' session at the International Contact Center Exchange Conference in Miami this October!
Former Gartner Analyst Esteban Kolsky addresses key learnings in social CRM in addition to misconceptions about Enterprise 2.0, social media and customer management.
In this interview Andrew Hull talks about the importance of the multi-channel customer experience. He will share case studies with us from Match.com and MySpace.
Interview with Brian Vellmure, Business Strategist, CRM Specialist, Profit Driver, Problem Solver and speaker at CRM Evolution, August 2nd-4th in New York City. Tune into this podcast for a sneak peak on Vellmure's program and what the CRM crystal ball holds for our industry.
Disclaimer: The podcast and artwork embedded on this page are from Archive, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.