ABOUT THIS PODCAST 🔗
Creative Ops Compass explores the operational challenges that cost in-house creative teams time, money, and strategic influence. Each episode digs into a specific problem, from stakeholder misalignment to capacity planning to proving ROI, and delivers practical solutions drawn from real teams at large organizations. Hosted by Jesse Krinsky, founder of In Focus Consulting and a creative operations consultant with 20 years of experience leading and advising creative teams at companies like Thermo Fisher Scientific, The Economist, Samsung, and Johnson & Johnson.
Hosts:
Update frequency:
every 22 days
Average audio length:
20 minutes
Guest interviews
English
United States
22 episodes
since July 30, 2025
episodic
LATEST EPISODE 🔗
“There are only 12 notes.” That's what a professor told Paul Nicholson, a saxophone player who could play anything put in front of him but was terrified of making music up on his own. The line stayed with him and became a mantra he repeated whenever things got crazy and chaotic: when something feel…
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PREVIOUS EPISODES 🔗
Take the free Creative Ops Assessment at www.InFocusConsulting.net/assessment
Show Notes
Blown budgets and missed deadline are typically seen as production problems. Roma Ahi, President of Makers, sees it differently: by the time an issue reaches production, it's really an alignment problem that s…
In this solo minisode, Jesse breaks down a mindset most in-house teams don't realize is holding them back: waiting for permission to change.
Jesse discusses "identity-based resilience" (the idea that lasting change starts with deciding who you are, not just what you'll do differently) and walks th…
Take the free Creative Ops Assessment at www.infocusconsulting.net/assessment
Show Notes
AI keeps getting better at producing creative content, faster and at higher volume than ever before. For some leaders, that raises a difficult question: what does a creative team actually contribute beyond exe…
In-house creative teams often have no idea how their work is performing. No data, feedback loop or connection between the assets they're producing and the business outcomes those assets are supposed to drive. Jess Abdulnour kept running into this problem, and eventually built a system to fix it.
I…
When your output is no longer the work: that's the shift that defines creative leadership. But most creatives who move into leadership roles struggle to make it. They still measure their value by what they produce, not what they enable others to produce, and that quietly undermines their teams, the…
Most companies' hiring systems weren't designed for creative work. Internal recruiters don't usually have the creative industry expertise to evaluate tone, craft, or cultural fit. And creative directors end up stuck in approval processes that take weeks when they need someone tomorrow.
Steve Potes…
RACIs are one of the most fundamental frameworks in creative operations, but most teams struggle to make them work. In this episode, creative ops leader Elissa Strell breaks down why RACIs fail and exactly how to implement them successfully.
Key Topics
Why the definitions of Responsible, Accounta…
Shannon Duncan, Chief of Staff for Marketing at DoorDash, explains how to build creative operations that scale with hyper-growth without becoming bureaucratic. She shares why understanding your team members comes before implementing any tool or process, how to use incremental changes to build trust…
Bill Shander, author of Stakeholder Whispering, explains how to shift from reactive execution to strategic partnership by uncovering what stakeholders actually need before starting work. He shares the Socratic method for guiding conversations without creating defensiveness, why bringing external ex…
Disclaimer: The podcast and artwork embedded on this page are from In Focus Consulting, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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