ABOUT THIS PODCAST 🔗

Update frequency:
weekly
Average audio length:
36 minutes
Guest interviews
English
United States
5 episodes
since Oct. 1, 2026
episodic

LATEST EPISODE 🔗

Selling more travel is only part of building a more profitable business. Before you set a bigger sales goal for 2027, take a closer look at what it costs to run your agency and how much of that revenue you actually keep. In this episode of Charting the Course, Jonathan Morris, President and Co Owne…

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PREVIOUS EPISODES

Are travel agents competing with AI, or is AI revealing why real travel professionals matter? In this episode of Charting the Course, Jonathan Morris and Kelli Hayes Smith look at three recent travel headlines involving AI planning errors, alleged travel fraud, and increasingly sophisticated AI-ena…
Are you building your travel business, or are you simply staying busy? In this episode of Charting the Course, Jonathan Morris and Kelli Hayes Smith talk about the work that actually moves a travel business forward and the tasks that keep agents busy without creating meaningful progress. They explo…
Q4 is here, which means it is time to look honestly at what worked in your travel business this year, what did not, and what needs to change before 2027. In the first full episode of Charting the Course, Kelli Hayes Smith and Jonathan Morris look beyond sales numbers to discuss the signs that revea…
Our Mission Statement here : Charting the Course is a travel-industry podcast creating space for honest conversations about where our industry has been, where it is now, and where we go from here. Through conversations with travel agents, suppliers, partners, technology leaders, Legato team members…
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