ABOUT THIS PODCAST 🔗
Built to Run is a podcast for leaders building service businesses that don't live or die by their best people. As a company grows, more of how it works ends up living in a few key heads, and one resignation can put the whole thing at risk.
Each episode digs into how to get that knowledge out of people's heads and into the business itself, through in-depth conversations with the operators, founders, and thinkers who have done it.
Hosted by Leighton Healey, CEO of KnowHow, who has led from every seat in the service world: frontline operator, corporate leader, and now technology founder.
Each episode digs into how to get that knowledge out of people's heads and into the business itself, through in-depth conversations with the operators, founders, and thinkers who have done it.
Hosted by Leighton Healey, CEO of KnowHow, who has led from every seat in the service world: frontline operator, corporate leader, and now technology founder.
Hosts:
Update frequency:
monthly
Average audio length:
70 minutes
Guest interviews
English
United States
3 episodes
since Aug. 6, 2026
episodic
LATEST EPISODE 🔗
Leighton Healey, CEO of KnowHow, talks with Philip Jameson of Boston Consulting Group, co-author of How Change Really Works, about why transformations fail less because of strategy and more because people don’t adopt the change.
They unpack leaders’ tendency to overinvest in the “what” and underin…
PREVIOUS EPISODES 🔗
Leighton Healey, CEO of KnowHow, sits down with John Evans, founder of Everline, about turning a fledgling pavement maintenance business into a franchise network approaching 200+ locations across Canada and the U.S.
They explore Everline’s evolution from handwritten operations manuals tested seaso…
Leighton Healey, CEO of KnowHow, introduces the rebranded show Built To Run and speaks with tech strategist and entrepreneur Scott Klososky (Future Point Of View) about where AI is headed for service businesses and franchising.
Scott argues companies should create an “AI constitution” to embed val…
You have seen all episodes of this podcast
Disclaimer: The podcast and artwork embedded on this page are from KnowHow, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
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