Beneficial Intelligence

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In this episode of Beneficial Intelligence, I discuss the people shortage. It isn't real.  Complaining about a lack of people is what is known as a "half argument." You say what you want, but not what you are willing to give up. That's like a politician promising to build a new …

In this episode of Beneficial Intelligence, I discuss data hoarding. Gathering too much data costs money and doesn't add value.  We think we need all this data to train our AI, but hoarding data is the wrong place to start.  Using a counterproductive metaphor, some say that "data is the n…

In this episode of Beneficial Intelligence, I discuss monoculture. Just like in farming, monoculture is efficient and dangerous. Modern farmers will plan hundreds or thousands of acres with the same crop. That gives efficiency because the entire crop will respond identically to fertilizer and pesti…

In this episode of Beneficial Intelligence, I discuss trusting your vendors. You trust them to make their best effort at producing bug-free code. You probably trust that their software will perform at least 50% of what they promise. You might trust them to eventually build at least some of the feat…

In this episode of Beneficial Intelligence, I discuss time to recover. The entire network of the justice ministry of South Africa has been disabled by ransomware, and they don't know when they'll be back. Do you know how long it would take you to recover each system your organization is r…

In this episode of Beneficial Intelligence, I discuss goal fixation. Richard Branson almost didn't make it back from space. His pilots had a problem and flew very close to the limit. They should have aborted. But the future of commercial spaceflight was resting on their shoulders. They were fi…

In this episode of Beneficial Intelligence, I discuss the narrow focus of IT professionals. This is an unavoidable consequence of the complexity of the technology we use. We've had to learn to give our computers very exact instructions, and that informs our thinking.  The app from my local sup…

In this episode of Beneficial Intelligence, I discuss whether you should force people back to the office. This will be your most important leadership decision this year.   Apple told everyone to report back to the office. Apple CEO Tim Cook says that "in-person collaboration is essential to ou…

In this episode of Beneficial Intelligence, I discuss humans and computers. Jeff Bezos went to space in a fully autonomous computer-controlled rocket. Richard Branson went to space last week, and he had humans flying his spacecraft.  The Silicon Valley mindset is that you can program or train compu…