OVER DEZE PODCAST 🔗
Your customer’s expectations are not being set by your incumbent competitors. Instead, the yardstick against which your organization is being measured is being set by the leading global technology and customer experience brands.
What exactly should institutions do to respond?
• How can institutions develop capabilities in months when they haven’t in years?
• How will the financial services industry be disrupted, both now and in the future?
• Who are the people identifying these trends, and driving change in their organization?
Join us every other week as we dig into the stories of those who are successfully leading digital transformation at their institutions, as well as Salesforce ecosystem players who are supporting banks & other financial institutions to meet the digital expectations of their customers, employees, and investors. Along the way you’ll learn how our guests built (or grew) their careers in the cloud to guide the journey for those aspiring to pursue a career in the Salesforce ecosystem.
What exactly should institutions do to respond?
• How can institutions develop capabilities in months when they haven’t in years?
• How will the financial services industry be disrupted, both now and in the future?
• Who are the people identifying these trends, and driving change in their organization?
Join us every other week as we dig into the stories of those who are successfully leading digital transformation at their institutions, as well as Salesforce ecosystem players who are supporting banks & other financial institutions to meet the digital expectations of their customers, employees, and investors. Along the way you’ll learn how our guests built (or grew) their careers in the cloud to guide the journey for those aspiring to pursue a career in the Salesforce ecosystem.
Hosts:
Frequentie bijwerken:
every 22 days
Gemiddelde audiolengte:
71 minutes
Gastinterviews
Engels
Verenigde Staten
36 afleveringen
sinds 28 juni 2020
episodic
MEEST RECENTE AFLEVERING 🔗
I will start with the main point: Google’s Q3 2026 results show AI search is reshaping discovery, and that will force banks and credit unions to change how they acquire accounts in 2027. Google says search queries are growing at their fastest pace in five years, yet search revenue growth slowed fro…
OUDE AFLEVERINGEN ZOEKEN
Zoek naar eerdere afleveringen van Banking on Disruption.
VORIGE AFLEVERINGEN 🔗
Unlock the secrets of AI innovation and reshape your understanding of the future! Join us as we dissect the groundbreaking advancements shared at Dreamforce in San Francisco and MACON in Cleveland. We cover pivotal insights from industry leaders like Salesforce CEO Mark Benioff and delve into the t…
Unlock the future of digital adoption with our latest episode of Banking on Disruption! This week, we sit down with Jeff Mayhugh, a renowned expert in learning and development, to uncover how AI and Digital Adoption Platforms (DAPs) are revolutionizing software training and user efficiency. Discove…
Can AI truly revolutionize the way banks and credit unions operate? Join us as we sit down with Ben Udall, a leader in digital transformation at Lake Ridge Bank, to unpack the incredible potential of generative AI in the banking sector. Ben shares his incredible journey leading the charge in moder…
Tune in to hear Jay Cuthrell, founding partner of Cuthrell Consulting, reveal how simplicity and user-centric design can make or break tech tools. Jay recounts his transformative journey from Acadia to VCE, backed by industry titans like VMware, Cisco, and EMC, and the breakthrough pre-engineered s…
Hear our first impressions of ChatGPT 4o, as Fred, Josh, and Eric share our initial experience of the latest GPT evolution. We unravel the latest features of GPT-4o, from its voice interaction that's set to redefine customer service to its nuanced emotional intelligence that picks up on mood throug…
Navigate the ever-shifting sands of banking interest rates & AI's transformative power with Eric McCoy, our expert guest who blends deep banking executive experience with extensive digital consulting chops. This episode explores what banks should do in light of continued higher than expected in…
Unlock the secrets to becoming a standout Salesforce admin as we sit down with Jodi Hrbek, best-selling author of "Rock Your Role as a Salesforce Admin". Prepare to navigate the complexities faced by Salesforce admins with confidence, as Jodi sheds light on the "Salesforce admin conundrum," providi…
Unlock the secrets of sales enablement for banks & credit unions as Kerry Ryan from Seismic joins the podcast for an enlightening conversation that promises to transform your client engagement strategies. Discover how the seamless marriage of marketing and sales, empowered by Seismic's innovati…
Listen in as we kick off with a provocative conversation on LinkedIn's unexpected foray into gaming—what does this mean for professional networking and could it reshape company culture? Then, we tackle Ben McCarthy's insightful article on the shifting Salesforce job market. As layoffs sweep through…
Disclaimer: De podcast en de illustraties die op deze pagina zijn ingesloten, zijn afkomstig van Fred E. Cadena, eigendom van de eigenaar en niet gelieerd aan of goedgekeurd door Listen Notes, Inc.
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OUDE AFLEVERINGEN ZOEKEN
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