MENGENAI EPISOD INI
In this episode, Amy Lafko, the leader in people management, returns to the Private Practice Survival Guide podcast to tackle the often-challenging topic of difficult conversations. She provides invaluable insights into addressing performance issues while strengthening workplace relationships. Amy shares her unique framework for transforming conflict into an opportunity for connection, emphasizing the power of mindset, genuine curiosity, and active listening.
Discover how to move beyond transactional interactions to foster an environment of growth and mutual understanding. This discussion is a must-listen for leaders and managers looking to navigate tough talks with confidence and build more resilient teams. Learn strategies for effective feedback, understanding employee transitions, and the importance of transparent communication in performance management.
What You'll Learn:
- How to reframe conflict as an opportunity to build relationships.
- The importance of genuine curiosity and asking powerful open-ended questions.
- Utilizing the 'E+R=O' framework for clear communication and desired outcomes.
- Strategies to challenge automatic negative thoughts and assumptions.
- The distinction between coaching and termination, and how to approach each.
- Why transparent communication and clear expectations are crucial for performance management.
- Common mistakes leaders make when giving feedback and how to avoid them.
- The 'people-first' approach to performance discussions, focusing on shared goals and solutions.
Join us as Amy Lafko shares her expertise on fostering productive and respectful workplace dialogues.
#DifficultConversations #LeadershipSkills #PerformanceManagement #WorkplaceCommunication #AmyLafko
Amy Lafko is a leadership and organizational design expert, mainstage speaker, author, and facilitator. Known for her “People First” method, she brings a step-by-step process to put employee engagement and empowerment into practice. Having spent 20+ years in healthcare leadership roles, her work is inspired by her personal transformation as a leader. That inspiration and her energy is multiplied every time she assists someone with their own shift in mindset and intentions.
Her book, People First: A Proven Method for an Exceptional Healthcare Practice was an Amazon bestselling new release. In addition to founding Cairn Consulting Solutions, LLC and being certified in TTI Success Insights DISC, Driving Forces and Emotional Intelligence, Amy has earned her MSPT from Ithaca College, her MBA from Loyola University of MD.
https://www.facebook.com/amy.lafko1
https://www.instagram.com/amy.lafko/
https://www.youtube.com/channel/UCd9wuEYF1vSuoD57cq-I57w
Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today’s business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast.
Get In Touch With Me
Podcast Website: https://www.privatepracticesurvivalguide.com/
LinkedIn: https://www.linkedin.com/in/brandonseigel/
Instagram: https://www.instagram.com/brandonseigel/
https://wellnessworksmedicalbilling.com/
Private Practice Survival Guide Book
This show is proudly produced at PS Studios — learn more https://www.psstudios.co
