이 팟캐스트 소개 🔗
Where the drivers behind customer interaction technology, AI, and community innovation share how they’re shaping what’s next.
진행자:
업데이트 빈도:
weekly
평균 오디오 길이:
40 minutes
영어
미국
에피소드 88 개
2024년 4월 19일부터
episodic
최신 에피소드 🔗
Adam Hassan started his career as a field service engineer at Wilmac, working directly with customers on the ground before making the jump into sales. Nearly seven years and one pivotal career move later, he's Principal Sales Engineer at Axon, behind some of the biggest police service deployments i…
이전 에피소드 🔗
In 1987, a fire at a London Underground station exposed a serious gap: police and fire crews had no reliable radio communication once they went underground. Duncan Swan, a young engineer at Philips at the time, spent the next two years helping fix it, building radio communications into all 123 stat…
Ten days after 9/11, Joe Grube spent a week sifting through the wreckage in New York City, sorting debris for anything that could help identify what was lost. It's one chapter in a 24-year public safety career that took him from dispatcher to captain to 911 coordinator, and eventually into the priv…
After graduating from Kenyon College with a political science degree, Alex LaPorte spent his time coaching tennis and chasing down startups, determined to learn a business from the ground up. That search eventually led him to Wilmac, where he's now VP of Implementation and Customer Success.
In th…
We're taking a short Labor Day break, so we're re-airing one of our favorite conversations from earlier this season: Thomas Laird from back in February.
Tom Laird was fired over the phone while driving to scout a high school basketball game — let go by the private equity firm that had just bought …
This week, we're turning the spotlight inward and catching up as we wrap up our summer. In this episode of The Wilmac Wire, hosts Emily McNulty and Steve McDonnell trade the usual guest interview for a solo season catch-up, covering the new hires joining Wilmac this fall, early traction for Archie …
D. Jeremy DeMar grew up watching fire trucks roll past the movie theater where he worked, one street over from a firehouse in Webster, New York. Nearly three decades later, he's a nationally recognized 911 futurist who built his career just down the road at Monroe County ECD — the same 911 center t…
A dispatcher once posted in a 911 Facebook group that she was ready to quit the industry for good, until she heard Dru Clarke speak at a conference. She's still in the field today because of it. That's the kind of impact Dru's built a second career around, on top of his day job running one of the l…
Wilmac just wrapped its first-ever booth at APCO 2026, and by every account it's the biggest public safety event the team's ever set foot in — a Silver Sponsor badge, a Telecommunicator of the Year award presentation, and a floor packed with more 911 professionals than they've seen in one room in a…
Joe Gianni's mentor once told him: "If you were a ditch digger, you'd be the best damn ditch digger there ever was." That's the philosophy Joe has spent almost 40 years turning into a business — Motivational Intelligence, or MQ, a framework now used by 40% of the Fortune 500 across 95 countries.
I…
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