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Declan joins Peak Experience to discuss AI implementation with Hannah Steiman.
Declan Ivory, VP of Customer Support at Intercom, has worked hand in hand with generative AI systems and joined us on the podcast to discuss how you can grow a sense of empathy for your customers’ journey by keeping your knowledge base up to date, improving your chatbot’s resolution rate, and optimizing the human involvement in AI implementation – a crucial but often overlooked piece of the puzzle.
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면책 조항: 이 페이지에 포함된 팟캐스트와 작품은 Peak Support에서 가져온 것입니다. 이 팟캐스트는 소유자의 재산이며 Listen Notes, Inc.와 제휴하거나 보증하지 않습니다.
