이 팟캐스트 소개 🔗
In e-commerce companies, we often only focus on the revenue milestones, the viral marketing, and the exits.
Operations and the struggles of operators are often forgotten once a company has already achieved success. On the podcast, we interview the scrappy operators behind the scenes that were hacking software together, reacting to a viral marketing push, struggling to deliver for the Q4 rush, dealing with a botched implementation, etc.
업데이트 빈도:
every 25 days
평균 오디오 길이:
42 minutes
게스트 인터뷰
스폰서 있음
영어
미국
에피소드 57 개
2023년 8월 21일부터
episodic
최신 에피소드 🔗
Six months. Countless updates. One power-packed episode. Jared Ward and Billy Bush break down the biggest Luminous product updates from Q2, covering everything from smarter purchasing and automated landed costs to an all-new co-manufacturing module, bills with three-way matching, MCP integration, a…
이전 에피소드 🔗
Paul Tittel and Chris Brunelli, founders of Surpass, explains on OPS Unfiltered why Shopify-native brands often break when transitioning from D2C "cowboy" freedom to the rigid, structured world of retail wholesale. They expose the "Copy and Paste Olympics" that plagues brands tr…
Jared Ward sits down with Hamish McKay, the 23-year-old CEO of OrderEditing.com, to discuss how 1,400+ brands are automating the "messy" post-checkout experience. Hamish explains the specific 15-minute window after a customer hits "buy" where brands either lose thousands to supp…
Jared Ward and Blair Forrest (AMZ Prep), break down the logistical failures of the "messiest Q4" in Amazon's history, where oversold AWD capabilities and frozen inventory led to massive losses and even bankruptcies. They talk about the "prisoner’s dilemma" of placement fees…
Jared and Billy wrap up 2025 with a massive set of foundational updates for Luminous. In the December Product Update, Jared and Billy reveal:- AI-Generated Automations: Build and test workflows using plain English.- UOM Scan-to-Receive: Support for cartons, sleeves, and multi-packs.- Recoverable St…
Stop clicking and start scanning with major foundational updates for Luminous:
Pick and Pack App: A dedicated warehouse tool for tote-ID and scanner workflows.
AI-Powered Automations: A revamped UI that lets you build rules in plain English.
Scan-to-Receive: Deeper QC for incoming shipments and pu…
What does it really take to build a hormone-safe beauty brand that can survive the move from startup to scale? Paige Hope, CEO of Elan Pure, joins Jared Ward to pull back the curtain on the "no-fluff" operational reality of the skincare industry, including a crystallization crisis that co…
Jared Ward and Billy Bush introduce powerful features focused on wholesale management and financial control for the October Product Update: the Wholesale CRM now includes a dedicated "Sales" tab, offering enhanced functionality like Credit Memo sync with QuickBooks and tagging of contacts…
In this September Product Update, Luminous introduces powerful features focused on financial and fulfillment control. We unveil customizable invoice templates and bi-directional Credit Memo sync with QuickBooks, streamlining wholesale AR management. Plus, learn how to set fulfillment priority prefe…
What if your ERP is secretly costing you 4X the price? Jon Blair, Free to Grow CFO founder, reveals the true cost and operational drag of the "NetSuite Trap" plaguing $20M+ ecommerce brands. He details the blueprint for right-sizing to a specialized tech stack (IMS + QuickBooks) and a fra…
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