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Ishmael Interactive's CX Pod explores the way human-centered professionals get their work done. Tuned to folks working across business silos, Ishmael Interactive's CX Pod will keep you informed and optimistic about how we can all help build a better future.
ishmaelinteractive.substack.com
ishmaelinteractive.substack.com
업데이트 빈도:
weekly
평균 오디오 길이:
21 minutes
게스트 인터뷰
영어
미국
에피소드 30 개
2025년 4월 1일부터
episodic
최신 에피소드 🔗
Laetitia Wolff, founder of BESIGN School in France, discusses place-based regenerative design—an approach that prioritizes understanding specific community contexts and existing social infrastructure before proposing solutions, rather than imposing top-down institutional fixes. Through projects ran…
이전 에피소드 🔗
Before you jump in…
Ishmael Interactive subscribers get our business intelligence delivered every Tuesday, directly to their inboxes. Subscription gets you:
* Early access to the weekly pod
* Accompanying articles and team analysis providing context and commentary on the interview
* Access to the e…
Aaron Meyers and Ana Monroe explore synthetic data—AI-generated customer information that alleviates privacy concerns, accelerates product development, and can prove highly effective for organizations. They also examine the challenges of this approach, including how synthetic data can reinforce org…
Before you jump in…
Ishmael Interactive subscribers get our business intelligence delivered every Tuesday, directly to their inboxes. Subscription gets you:
* Early access to the weekly pod
* Accompanying articles and team analysis providing context and commentary on the interview
* Access to the e…
What's your take? Aaron and Ana debate how and if AI will replace entire career layers. Get full access to Ishmael Interactive at ishmaelinteractive.substack.com/subscribe
Four federal employees discuss the January-March 2025 reduction in force efforts at GSA that eliminated entire teams, including the Office of Customer Experience’s Service Design - Enterprise Digital Experience unit. The conversation reveals how the elimination of specialized teams doing digital mo…
Before you jump in…
Ishmael Interactive subscribers get our business intelligence delivered every Tuesday, directly to their inboxes. Subscription gets you:
* Early access to the weekly pod
* Accompanying articles and team analysis providing context and commentary on the interview
* Access to the …
Join Ishmael Interactive this week as we talk to Derek Alton, government veteran and soon-to-be globetrotting Youtube star :)
Alton has spent years inside government digital transformation efforts and now plans to travel the world documenting what he calls "civic punks"—the unglamorous rebels who i…
Learn how BeHati Hart experiments with ChatGPT in her growing coaching practice. From building “bumpers” into her GPT to understanding the barriers to scaling, Ms Hart shows us the way she’s embracing AI technology from the small business side.
Subscribe here or on Ishmael Interactive.
Only subscr…
Most organizations treat visual design as window dressing—a final polish applied after the real work is done. The United States Centers for Disease Control and Prevention took a different approach during COVID-19, and the results demonstrate why aesthetics divorced from strategy is merely decoratio…
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