このポッドキャストについて 🔗
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
最新エピソード 🔗
We recorded this right as Kelly Clarkson went viral. But the Internet happens so fast, we are dropping this episode early because it went Mega Viral®. Is your team ready for YOUR Kelly Clarkson moment?
(The latest news on X, as of this episode dropping, can be found here.)
Interested in coaching…
以前のエピソード 🔗
Ever had an employee quit ... and forget to leave?
How to identify the mentally checked out
... how to "re-recruit"
... how to avoid the Longevity Trap
... all this and more in this episode.
Shout-out to Mike Judge's "Office Space:" worth a watch if you can handle a few naughty bits.
Inte…
An episode recorded for some of our clients: If you want accountability in your workplace, you need these three elements ... and then you must add the fourth element. At the risk of sounding like clickbait, it may surprise you.
Interested in coaching or training on these topics for you or your te…
One of the earliest examples of DISC? Shakespeare's'' "Julius Caesar!"
Personality preferences are not an excuse for a lack of integrity. Brutus, Shakespeare's noble assassin, points the way.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Em…
What is the best way to get promoted in any organization?
There are two answers.
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark.
Professional decline can begin earlier than most people expect.
But the real danger is not decline itself.
The danger is failing to recognize that we need to change how we create value.
(Thanks to Arthur C. Brooks for the excellent content.)
Interested in coaching or training on these topics …
What do the Watergate Scandal, the Bible, two modern business books and the International Coaching Federation have in common?
They can all help you defeat the behavior that tempts us all.
(Shout-out to Josh Wink for our acid house tangent toward the start.)
Interested in coaching or training on…
You can teach five conversational habits that give your Gen Z employees what they want: more chances to connect with people.
They need friends. You need a great customer and coworker experience. Get both.
The Harris Poll we mention
Interested in coaching or training on these topics for you or …
They Might Be Giants are the USA's greatest rock band. (Mark said so.) An early lyric of the band gives us a window into hipsters, millennials and cancel culture.
But the UK's best comedy mind (Mark said so) David Mitchell points to a different path. Can our workplaces use his insight before it's…
The closest English translation is probably self-reflection.
But that definition doesn't really do it justice.
Hansei isn't sitting around thinking about your feelings. It isn't beating yourself up about something you did wrong. And it definitely isn't the corporate ritual where everybody sits …
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