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Grab a seat and Let's Talk About CX ЁЯОЩя╕П
This is your go-to podcast for expert insights, real-world experiences, and game-changing strategies in Customer Experience (CX)! Join LTVplus as we dive into conversations with industry leaders, CX professionals, and special guests to explore the trends, challenges, and best practices that shape outstanding customer experiences.
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тШОя╕П Book a free call with one of our experts to learn how we can take your customer experience to the next level (visit our website www.ltvplus.com)
рдЕрджреНрдпрддрди рдЖрд╡реГрддреНрддрд┐:
every 13 hours
рдФрд╕рдд рдСрдбрд┐рдпреЛ рд▓рдВрдмрд╛рдИ:
29 minutes
рдЕрддрд┐рдерд┐ рд╕рд╛рдХреНрд╖рд╛рддреНрдХрд╛рд░
рдЕрдВрдЧреНрд░реЗрдЬрд╝реА
рд╕рдВрдпреБрдХреНрдд рд░рд╛рдЬреНрдп рдЕрдорд░реАрдХрд╛
8 рдПрдкрд┐рд╕реЛрдб
29 рдордИ 2026
episodic
рдЗрд╕ рдкреЙрдбрдХрд╛рд╕реНрдЯ рдореЗрдВ 🔗
рдирд╡реАрдирддрдо рдПрдкрд┐рд╕реЛрдб 🔗
If you've ever wondered what intentional customer experience for a beauty brand should look like, you'll love this episode of the Let's Talk About CX podcast! ЁЯдйWe sat down with good friends and clients of LTVplus, RoC Skincare, to discuss modern beauty standards and how they turn customers' expectaтАж
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Let's Talk About CX рдХреЗ рдкрд┐рдЫрд▓реЗ рдПрдкрд┐рд╕реЛрдб рдЦреЛрдЬреЗрдВред
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Most auto shops handle customer service as an afterthought. Total Recon Auto decided to make it their competitive advantage ЁЯПЖTotal Recon Auto Center is one of the top Tesla-approved collision repair facilities in the US. They are the biggest Tesla reconditioning facility in Maryland, with a flagshiтАж
Customer experience can make or break your e-commerce brand in 2026. But most businesses donтАЩt have a support problem; they have a foundation problem.In this episode of LetтАЩs Talk About CX, we break down the core support foundations, AI systems, and operational strategies that power seamless customтАж
POV: ItтАЩs Q4, and your e-commerce business is about to be hard-launched into peak season ЁЯШдWith Black Friday, Cyber Monday, and the holiday sales rush approaching, this is typically the most demanding business period of the year. Business owners must be intentional about early preparation to set theтАж
Scaling your eCommerce brand without the right systems is like stepping on the gas with no steering wheel (you'll get the pun at 11:08 ЁЯШЕ).In this candid fireside chat, our VP of Revenue, Tshili Khupe, and Growth Manager, Atiya Brown, unpack the systems, roles, and routines you need to build before тАж
For CX, quality assurance (QA) isnтАЩt just about checking boxes; it consistently drives customer satisfaction and growth! ЁЯМЯ
In this episode of Let's Talk About CX, we explore the vital role of QA in customer experience and the outsourcing ecosystem with Donovan Lopez, a Senior Quality Analyst at LTтАж
ЁЯЪА In this episode of LetтАЩs Talk About CX, weтАЩre joined by Joed Aquino, Head of Business Technology Solutions at LTVplus! He shares how automation is transforming customer experience for our clients and internal processes тАФ from predictive personalization to AI-powered recruitment!Starting as a partтАж
ЁЯЪА Welcome to the first-ever Let's Talk About CX podcast episode!In this special launch, we sit down with Vianca Umali Nepomuceno, Senior Team Lead at LTVplus, to uncover the secrets of exceptional Customer Experience managementтАФfrom building strong client relationships to motivating teams for succeтАж
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рдЕрд╕реНрд╡реАрдХрд░рдг: рдЗрд╕ рдкреГрд╖реНрда рдкрд░ рдПрдореНрдмреЗрдбреЗрдб рдкреЙрдбрдХрд╛рд╕реНрдЯ рдФрд░ рдХрд▓рд╛рдХреГрддрд┐ LTVplus рд╕реЗ рд╣реИрдВ, рдЬреЛ рдЗрд╕рдХреЗ рдорд╛рд▓рд┐рдХ рдХреА рд╕рдВрдкрддреНрддрд┐ рд╣реИ рдФрд░ Listen Notes, Inc. рд╕реЗ рд╕рдВрдмрджреНрдз рдпрд╛ рд╕рдорд░реНрдерд┐рдд рдирд╣реАрдВ рд╣реИред
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рдЖрдк рд▓реЛрдЧреЛрдВ, рд╕реНрдерд╛рдиреЛрдВ рдпрд╛ рд╡рд┐рд╖рдпреЛрдВ рдХреЗ рдЖрдзрд╛рд░ рдкрд░3,832,202рдкреЙрдбрдХрд╛рд╕реНрдЯ рдФрд░196,935,080рдПрдкрд┐рд╕реЛрдб рдЦреЛрдЬрдиреЗ рдХреЗ рд▓рд┐рдП рд╣рдорд╛рд░реА рд╡реЗрдмрд╕рд╛рдЗрдЯ рдХрд╛ рдЙрдкрдпреЛрдЧ рдХрд░ рд╕рдХрддреЗ рд╣реИрдВред
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‐ Albert "Llamacorn" Einstein
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