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על אודות פודקאסט זה 🔗

מנחים:
תדירות עדכון:
weekly
אורך אודיו ממוצע:
35 minutes
ראיונות אורחים
אנגלית
ארצות הברית
153 פרקים
מאז 19 באוקטובר 2021
episodic

הפרק החדש ביותר 🔗

Is your inventory an asset, or is it slowly draining money from your business? Think about that for a second. This small, yet meaningful question can make a big difference in your shop’s daily operations. Most importantly, it lays the groundwork for a conversation about organization and productivi‮…

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פרקים קודמים

Most shop owners assume back-office losses come down to surface issues like bad hires or outright theft. But the real problem is much deeper. As Alex Saladna, co-founder and CEO of Wicked File, explains, complications arise when back-office processes slip, and you can no longer ensure where your m‮…
As a shop owner, you tackle big issues like bay efficiency, DVI compliance, marketing, and advertising spend. But what about phone calls and operational communications? While it may sound mundane, recording your calls is one of the single most important factors in maintaining a healthy customer co‮…
Customer communication is essential for success. But what does that really mean? Too often, shop owners are relying on outdated software installed on day one. It’s not the best, but it works, right? Wrong. This episode is all about learning to utilize multi-channel communication strategies that ac‮…
Money can make or break your dream, but securing it isn’t always easy. SBA loans, KPIs, and retained earnings? It can all sound like gibberish to the untrained ear. Instead of sifting through the acronyms like parts at a chop shop, enlisting a specialist can be the key to reaching your goals. ‮…
At some point, every shop owner questions the keys to success. Is it customer retention? Good leadership? Or maybe it’s having a strong digital footprint. The good news is you don’t go at it alone. Enter: KUKUI, the California-based auto repair shop marketing platform, working with shops to grow i‮…
Human resources often gets a bad rap. It’s been stigmatized as the last resort for managing harassment claims and inner office conflicts. But the department and the people behind it do so much more. In this episode of Maximum Octane, Jason Patel sits down with Lindsay Kvasnik, an HR veteran with o‮…
Most collision shops have spent the last 50 years letting insurance companies bring them work and calling it a strategy. It worked for a long time. It's working a lot less now, and the shops that haven't built any presence outside of their DRP relationships are starting to feel it. This episode is‮…
Most shop owners who invest in shop management software are using maybe a third of what they're paying for. They swap the old manual process for a digital one, call it an upgrade, and move on. But that's not an upgrade; it's just a translation. In this episode of Maximum Octane, Jason Patel sits d‮…
Most shop owners say they want a great team. What they actually build, without realizing it, is a team of people they're too afraid to hold accountable. This episode is a candid, unscripted conversation with two veteran owners who both hit that wall, blew up their teams, and rebuilt them the right‮…
הצהרה: הפודקאסט והגרפיקה המוטבעים בדף זה הם מ-Kim Hickey, שהוא רכושו של בעליו ואינו קשור או מאושר על ידי Listen Notes, Inc.