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Episode 9 of Real Time with MK featuring Vivek Anand, SVP - Enterprise
Topic: E-commerce Benchmarking ( A secret weapon of growth for E-commerce companies)
Discussion Points
- Major Challenges faced by E-commerce Organizations
- What is E-commerce Benchmarking?
- Top Challenges addressed by E-commerce Benchmarking
- Product Discovery - How benchmarking can help improve the same?
- Catalog Performance - How benchmarking can help improve the same?
- And more.
For more exciting videos, subscribe to Real Time with MK Podcast at https://anchor.fm/mattsenkumar
For all your Business Process Outsourcing queries, please visit www.mattsenkumar.com
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AUTRES ÉPISODES DANS CE PODCAST
This episode of Real Time with MK podcast features Gaurav Rai, SVP - Innovation & Strategy at MattsenKumar
Topic: Automation Strategies For Delivering An Exceptional Customer Experience
Discussion Points
Latest technology and automation interventions in CX
Industries that are the bigges…
This episode discusses how Fintech players can deliver an exceptional experience to their customers. Discussion points include the role of technology, omnichannel customer experience, impact of COVID19 on customer experience, and more.
For more information. visit www.mattsenkumar.com
This episode of Real Time with MK podcast features Rahul Sharma, VP - Information Technology, MattsenKumar
Topic: Cybersecurity Precautions for Organizations During COVID19
Discussion Points
Primary reasons behind the spike in cyber attacks during COVID19
Common ty…
This episode of Real Time with MK podcast features Megha Mehra, VP - Client Services at MattsenKumar.
Topic: Client Management Strategies for COVID19
Discussion Points
Major Shifts in Client Management Now
Role of Empathy in Client Communications
Top Challenges in Client Managemen…
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