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In this episode, Jennifer and Maya unpack the “Mean Girl Effect” at work — the subtle, strategic behaviors that create confusion, undermine credibility, and erode psychological safety without ever appearing overtly aggressive. From social exclusion and information control to polite denial and profe…
Silence may feel like the safest choice when facing toxic staff behaviors—but in healthcare, silence carries a cost far too high to ignore. In this episode, we dive into the real-world impact of unaddressed toxicity on teams, patient safety, and organizational culture. Leaders often stay quiet out …
Join Jennifer McNamara and Maya for a powerful episode tackling one of healthcare’s most pressing issues: team mental health and resilience. From burnout to bold leadership moves, this episode delivers real talk, real strategies, and a few unexpected movie quotes along the way. 💡 What You’ll Learn …
Do your days in the practice feel… the same? Same problems.Same conversations.Same frustrations—just on repeat. In this episode, we’re talking about The Groundhog Day Effect—that feeling of reliving the same challenges over and over, even though you’re working hard and staying busy. This isn’t abou…
Growth doesn’t have to mean longer days, burned-out teams, or constant overwhelm. In this episode, we’re breaking down how to set SMART growth goals for your healthcare practice—goals that are clear, achievable, and actually supported by the people responsible for delivering patient care. This is a…
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