À PROPOS DE CET ÉPISODE
Joshua Edwards (Penta Hotels), a seasoned hotelier, shares how a major cyber attack, coinciding with the birth of his son became a turning point for his hotel’s cybersecurity. In response, they rebuilt their strategy around six core pillars: protect, prevent, detect, respond, recover, and review. The overhaul included a new IT team, staff training to spot phishing, and tools like two-factor authentication and password managers. Key takeaway: sharing lessons from past breaches can drive real progress across the industry.
Learn more about the podcast here: https://hubs.ly/Q0350wrf0
#hoteltech #hospitalitypodcast #mews #hotelmanagementsystem #hotelsecurity
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RECHERCHER LES ÉPISODES PASSÉS
Rechercher les épisodes précédents de Matt Talks Hospitality: Real conversations for innovative hoteliers.
AUTRES ÉPISODES DANS CE PODCAST
Buying a new property management system is one of the biggest decisions a hotelier can make, and most of them will tell you the process is painful. Tommy Kalita has been on both sides of that process. Before joining sales and then fintech solutions at Mews, he ran his own hotel in Edmonton, Canada.…
Mews has just been granted an Electronic Money Institution license from De Nederlandsche Bank, making it the first vertical hospitality operating system in the European Economic Area to hold one. Matt talks to Maximilian Lehmann, CEO of Mews Financial Services, the regulated subsidiary of Mews that…
Matt Marrs owns Cactus Cove Inn & Suites in Amarillo and operates a portfolio of hotels, RV parks and short-term rentals across Texas. He migrated his properties to Mews this spring, went live during peak season and signed up for every beta feature available before onboarding was done. In this …
SiteMinder's distribution engine, the largest in the world, is now being built natively into Mews. Availability, rates, inventory and other content are now handled in one place: Mews Channel Manager, powered by SiteMinder. This closes the gap that hotels have had to bridge manually between two syst…
Guest data is the most underused asset in most hotels. It sits fragmented across the PMS, the OTA, the spa system and a dozen other touchpoints, and most of it never gets acted on. In this episode, Matt puts the spotlight on three CRM solutions from the Mews Marketplace that are tackling exactly th…
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