In this episode of Learning by Association, host Bill Sheehan is joined by Dr. Gleb Tsipursky, behavioral scientist, bestselling author and CEO of Disaster Avoidance Experts, to explore why artificial intelligence is no longer a “nice to have” for associations but a strategic necessity.
Together, Bill and Gleb unpack how AI can help associations address some of their most pressing challenges, including declining membership, rising costs and growing expectations for personalized learning and engagement. Gleb shares a practical framework for AI adoption that starts with efficiency, builds staff confidence and ultimately unlocks new value for members through smarter services, learning experiences and revenue opportunities.
The conversation also dives into the psychology behind AI resistance, why leadership modeling matters and how associations can move past fear and hesitation by starting small with pilots, governance and transparent tools. Drawing on real-world examples, including innovative work with the American Society for Nondestructive Testing, Gleb illustrates how associations can position themselves as trusted guides for members navigating an AI-driven future.
Key topics discussed in this episode include:
- why AI adoption is accelerating faster than past disruptions
- how associations can use AI to improve efficiency before redesigning workflows
- overcoming staff and board resistance by demystifying AI tools
- the role of chatbots, learning personalization and member data in driving value
- how associations can lead their professions through AI upskilling and thought leadership
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